Data Consultant

About the Role

Data Consultants help us unlock measurable value for our clients by guiding onboarding, mapping to XP’s data model, and delivering actionable insights that drive retention and revenue growth.

This position is central to our mission of transforming raw data into actionable insights, driving strategic decisions, and ultimately contributing to the wider success and growth of our organization and our clients. By bridging the gap between complex data and clear business objectives, the Data Consultant directly impacts our ability to innovate, optimise processes, and deliver exceptional value.

This role offers an unparalleled opportunity to be at the forefront of data innovation, working with diverse datasets and cutting-edge technologies. You will have the chance to contribute to data strategy, influence key stakeholders, and see the tangible impact of your work on business performance. It's an opportunity to continuously expand your expertise in a dynamic environment, surrounded by a team committed to excellence and professional development.

This is a hybrid role. #LI-hybrid

Guide the mapping and documentation of client data to the XP data model, ensuring integrations are structured for effective reporting and targeting functionality. Work with client teams to reconcile our data with theirs, ensuring a high standard of accuracy is achieved and maintained.

Analyse platform data to produce performance insights for benchmarking, build novel data solutions scoped by clients and support commercial teams in communicating product offering.

Work with Product and Data teams to feed back client requirements and share reusable insight frameworks with Services teams. Partner with Solutions function to ensure technical and use-case focused work is able to integrate and support our clients’ needs.

Educate clients and internal stakeholders on best practices in data use, and deliver sessions on interpreting dashboards and metrics. Run training sessions with clients to help build and understand the various functionalities enabled by the data solutions across industries.

Demonstrated ability to blend analytical rigor with a consultative approach, translating complex data into clear, actionable business recommendations for clients and internal stakeholders.

Proficiency in utilizing various BI tools to visualize data, build interactive dashboards, and generate reports that effectively communicate performance insights and support strategic decision-making. Ability to understand and articulate stakeholder needs in the visualisation space, and make recommendations about analytical approach to support client growth.

Foundational understanding of SQL for querying and manipulating data, enabling effective data extraction and preparation for analysis and reporting. Exposure to additional languages used for data processing and automation, such as Python.

Practical experience working with data from Customer Relationship Management (CRM) and Customer Data Platform (CDP) systems, understanding their structure and application in driving customer retention and revenue growth. Able to work proficiently with both state-based and transnational datasets.

Exceptional ability to articulate complex technical concepts and data insights in a clear, concise, and understandable manner to a non-technical audience, fostering effective collaboration and informed decision-making. Consistent in documenting work, and using internal governance tools such as Jira/Confluence/Git.

Adept in collaborating seamlessly with both commercial and technical teams, bridging the gap between business objectives and technical implementation, and ensuring alignment across various departments.

This is a remote role based in New York.