Revenue Operations Director

About the job

What your experience will be

As our Revenue Operations leader, you will own the design, execution, and evolution of Slang.ai’s entire revenue engine. This role lives at the center of strategy and execution—partnering closely with the VP of Revenue and senior leadership to translate growth goals into scalable systems that teams can rely on.

You will operate across Sales, Marketing, Customer Experience, Finance, Product, and People Ops, ensuring that tools, data, incentives, and workflows are aligned to how we actually sell, retain, and grow customers. This role is not about managing dashboards; it is about building infrastructure that enables consistent winning.

You will report to senior revenue leadership and work in close partnership with Finance and executive stakeholders. This role may manage Rev Ops team members as the function scales.

This is a highly cross-functional role, grounded in systems thinking, AI-enabled workflows, and a deep understanding of how revenue teams operate on the ground.

You’ll join a leadership team that values clarity over complexity, outcomes over activity, and systems over heroics. Belonging here means being trusted to design the foundations that others build on and being empowered to challenge assumptions when the system isn’t working.

You’ll grow through:

• Direct exposure to company-level strategy and GTM decision-making
• The opportunity to build Rev Ops infrastructure from first principles
• Leading initiatives that materially impact NRR, new logo growth, and churn
• Developing and mentoring talent as the function scales

This role supports your growth as both a strategic operator and people leader, strengthening your ability to design systems that compound over time.

• Partner with VP of Revenue and leadership on GTM strategy and execution
• Design scalable processes that reduce friction and accelerate time-to-value
• Build systems that reduce ramp time and improve seller productivity
• Create enablement frameworks that support consistent execution across teams
• Support company goals including maximizing NRR, accelerating new logo growth, and reducing churn

• Partner with Product, Marketing, Finance, Sales, Customer Experience, and People Ops
• Champion initiatives that improve client fit and optimize the end-to-end customer journey
• Break down silos and align teams around shared revenue outcomes
• Collaborate with Finance and billing teams on initiatives such as CPQ, billing workflows, and sales velocity improvements

• Manage and optimize CRM, marketing automation, sales engagement, and CX platforms
• Lead migrations, rebuilds, and system implementations (Hub Spot experience a plus)
• Build and train AI agents that support marketing, sales, and CX workflows
• Integrate emerging technologies to improve access to critical information
• Optimize lead management and conversion across the funnel

• Design training programs focused on product value, demo mastery, and execution consistency
• Build analytics and reporting that support forecasting and decision-making
• Partner with Finance on incentive structures that drive the right behaviors
• Surface insights that help teams focus where it matters most

• Define and track KPIs that translate data into action
• Hire, coach, and develop high-performing Rev Ops talent
• Drive continuous improvement across all revenue operations

• 7+ years of experience in Revenue Operations, Sales Operations, or GTM roles
• Proven track record building scalable systems from the ground up in high-growth environments
• Deep experience with core Rev Ops technology (CRM, CPQ, marketing automation, BI tools)
• Hands-on experience building and training AI agents for GTM use cases
• History of exceeding goals and supporting teams that consistently deliver against plan
• Strong cross-functional leadership skills and executive presence
• Ability to move seamlessly between strategy and execution
• Bias toward simplification, clarity, and leverage

This role is designed for someone who wants to build…