Freelance UX Researcher

Blink is looking to bring on a contract researcher to join a new rolling research project kicking off in NY. The contract is currently set to run through the end of the year with the potential to extend. This researcher will be working closely with our client's research team, Blink's research leadership, and the project manager to execute a series of research sessions that focus on usability testing, concept testing, rolling research, and rapid analysis.

Work will be based out of our client's NYC lab 3 days/week, every other week. Researchers will need to be available 40 hours a week for the next three months.

• Moderating and planning usability lab studies.
• Analyzing research findings and helping to prepare high-impact reports and presentations for clients.
• Delivering findings that ensure the usability and usefulness of interfaces for our client's end-users.
• Partnering with the Project Manager and Project Leadership to ensure successful study execution.
• Advocating for users while understanding the business goals of clients.

• Formal education in a relevant field such as usability engineering, human-centered design, cognitive psychology, or equivalent hands‑on experience to demonstrate an understanding of usability theory, methods, and practices.
• 5 years of experience designing and conducting a wide range of UX research activities, with a particular focus on rolling/rapid research programs.
• Excellent presentation and written communication skills.
• Experience working directly with clients in a consulting role, including leading client meetings.
• Proven ability to communicate recommended design solutions for observed UX issues.
• A high comfort level with computer hardware and software.
• Ability to work on‑site, in‑lab at our client's NYC location.
• A working knowledge of technology constraints and capabilities.
• Direct experience with user‑centered design projects.

$140,000 - $145,000 a year

Blink UX is a product design consulting firm creating products that people use, love and remember. Blink has over two decades of experience in UX research, strategy, and design partnering with innovative industry leaders including Amazon, Chase, Gates Foundation, Google, Meta, and NASA. For more information visit

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