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Senior Technical Support & Escalations Lead
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-11
Listing for:
The Rundown AI, Inc.
Full Time
position Listed on 2026-02-11
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
A leading AI solutions provider is seeking a Senior Technical Support Specialist to support complex, AI-driven products. You will manage high volumes of technical cases, lead customer troubleshooting, and mentor team members. The role requires strong technical skills, experience in customer support, and the ability to communicate effectively with both technical and non-technical users. Join us in shaping the future of professional services while growing your career in a dynamic environment.
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Position Requirements
10+ Years
work experience
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