Strategic Solutions Engineer

Overview

Field sales powers the economy — but most teams are struggling. Reps are buried in admin work, managers are stretched thin, and leaders can’t see what’s really happening in the field.

Siro is redefining how field sales teams learn, perform, and win.

We started as an AI-powered coaching platform that helped reps improve their outcomes in the field. Today, we’re something much bigger — an intelligent companion that automates sales reps’ tedious admin work, gives managers real-time visibility, and helps executives see around corners.

Our platform integrates with systems like Salesforce, analyzing thousands of in-person sales conversations to surface insights, automate workflows, and drive better outcomes across the org. Think Iron Man’s Jarvis for sales — proactive, personalized, and built directly into the tools teams already use.

Siro has raised $75M and is backed by world-class investors like Index, Fika, CRV, and Signal Fire. We are trusted by leading home-improvement, retail, hospitality, and automotive brands, and powered by a lean team from Meta, McKinsey, Doordash, and Uber.

We’re building the future of human-AI collaboration in sales — and we’re just getting started.

• Own technical discovery and solution recommendations for enterprise accounts — lead deep discovery across pre-sale, implementation and post-launch to translate customer systems and workflows into clear solutions.
• Deliver high impact enterprise implementations — design and drive implementations across CRM integrations, APIs, SDKs, data pipelines, recording automation, and downstream workflows with a strong bias for outcomes.
• Build and prototype new use cases — write code, develop POCs and create reference implementations that validate approaches, de-risk integrations and inform Siro’s product direction.
• Shape the platform through customer discovery — identify repeatable patterns across customers and partner with Product and Engineering to turn them into scalable platform improvements — not long-tail custom solutions.
• Be the technical face of Siro for the enterprise — build trust with technical and business stakeholders through credible guidance, live problem-solving and tradeoff-driven decision-making.
• Help build Siro’s Solutions Engineering function — define best practices, engagement models and technical standards as the function scales.

Who We’re Looking For

We value judgment and rate of learning above all else. You’ll regularly encounter unfamiliar systems, constraints, and problem spaces — and be expected to get oriented quickly and make good decisions. You should be comfortable wearing multiple hats — at times, this role looks like engineering, product, architecture, and strategy rolled into one.

That said, you should bring:

• 4+ years in technical, customer-facing engineering roles (forward-deployed engineer, solutions engineering, solutions architecture, etc)
• Strong fluency in APIs, CRM systems, SDKs, and data workflows
• Comfortable writing and reading production-quality code to build prototypes, integrations, and reference implementations in collaboration with Engineering
• Strong architectural instincts — comfortable whiteboarding systems and reasoning through tradeoffs in real time
• Ability to work equally well with deeply technical partners and non-technical stakeholders
• Exceptional written and verbal communication — comfortable authoring docs, architectures and presenting to executives at Fortune 500 companies

• Shape a high-impact function that defines how Siro wins and retains enterprise customers
• Work with Siro’s most strategic customers where your work directly unlocks expansion, pricing strength and long-term retention
• Direct influence on platform product direction by surfacing the most valuable product opportunities from deep customer discovery
• Work with Siro’s most strategic customers where your work directly unlocks expansion, pricing strength, long-term retention and Siro’s product offering for the enterprise.

At Siro, we are committed to creating a diverse and inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.