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Senior Manager, IT Service Delivery & Support
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-07
Listing for:
Cadwalader, Wickersham & Taft LLP
Full Time
position Listed on 2026-02-07
Job specializations:
-
IT/Tech
IT Project Manager, IT Support
Job Description & How to Apply Below
A leading law firm in New York is seeking a Senior Manager of Support Services to oversee Tier 1 user support and manage a range of service requests. The role involves developing ITIL processes, enhancing the service desk's operational effectiveness, and driving continuous improvement in user experiences. Ideal candidates will have a background in IT service management, strong analytical skills, and previous management experience.
The position offers a salary range of $225,000 to $250,000 annually.
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Position Requirements
10+ Years
work experience
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