System Administrator

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Overview:

We are seeking a Senior Systems Admin with deep experience in Apple ecosystem support, identity and access management, and enterprise device management. The ideal candidate will be a hands-on technical leader skilled in managing macOS environments, leveraging JAMF for endpoint management, and administering authentication platforms such as Okta. This individual will play a key role in designing, maintaining, and scaling secure, user-friendly infrastructure to support our growing workforce.

Key Responsibilities:

• Serve as the technical lead for all macOS-based systems, ensuring performance, compliance, and user experience are optimized
• Administer and manage Okta for identity lifecycle management, SSO integration, MFA configuration, and security policy enforcement
• Configure and maintain JAMF Pro to automate device provisioning, patching, and compliance across Apple endpoints
• Partner with Info Sec and IT teams to implement best practices around endpoint security, user authentication, and asset control
• Provide Tier 3 support for escalated technical issues related to macOS devices and enterprise authentication tools
• Monitor system performance and lead efforts in automation, scripting, and optimization
• Collaborate on system upgrades, integrations, and rollouts across distributed environments
• Document processes, build playbooks, and support knowledge sharing within the engineering team
• Stay current with trends and developments in Apple device management and identity platforms

Qualifications:

• 5+ years of experience in a systems engineering or IT infrastructure role, with a focus on Apple platforms
• Proven hands-on experience with macOS administration in enterprise settings
• Expertise with JAMF Pro, including configuration profiles, policies, Apple DEP, and zero-touch deployment
• Strong working knowledge of Okta or similar identity providers, including integration and user provisioning
• Proficient in scripting (e.g., Bash, Python) and automation of system tasks
• Familiarity with enterprise security tools, MDM best practices, and compliance frameworks
• Experience with cloud-based tools such as Google Workspace, Microsoft 365, or Zoom is a plus
• Strong communication and documentation skills
• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)

Preferred Skills:

• Experience with Apple Business Manager and Apple School Manager
• Exposure to endpoint protection platforms like Crowd Strike, Sentinel One, etc.
• Previous work in a hybrid or remote-first company environment
• Certifications:
  
  JAMF Certified Tech/Admin, Okta Certified Professional, or Apple Certified Support Professional (ACSP)

• Seniority level
  
  Not Applicable

• Employment type
  
  Full-time

• Job function
  
  Information Technology
• Industries Staffing and Recruiting

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