Director, Forward Deployed AI Engineering

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

Join our “Dev Ops for Content” revolution as we partner with global brands and agencies to transform their end-to-end creative workflows—from ideation to activation—to deliver AI-powered content services with speed, scale, and governance. We are developing new applications and platforms to unlock the GenAI-powered Content Supply Chain.

• Lead & Sponsor: Recruit, develop, and empower a high-performing forward deployed engineering team; act as executive sponsor on strategic accounts to ensure flawless delivery, customer enablement, and deliver clear business value.
• Set Technical Vision & Standards: Define modular patterns, reusable frameworks, and architecture playbooks that drive consistency, scalability, and speed across all engagements.
• Enable Rapid Innovation: Define and refine scalable prototyping methods and CI/CD patterns that accelerate time-to-value for GenAI content supply chain and creative automation use cases.
• Champion the Voice of the Customer: Streamline feedback intake—turning frontline customer insights into actionable product, marketing, and research priorities.
• Stay ahead of AI Trends: Stay current on advancements in generative AI, creative tooling, and performance marketing to continuously evolve team capabilities and offerings.
• Oversee Solution Delivery: Guide forward deployed engineers in designing, prototyping, and deploying enterprise‑grade GenAI applications—balancing innovation with reusable assets and scalable patterns.
• Align with Core Teams: Partner with Adobe Product, Engineering, and Research to influence roadmaps, co‑develop integrations, productize high-value customer solutions, and deploy new features.
• Cultivate Culture: Foster a high-performance, customer obsessed culture—mentoring your team with positivity, accountability, and growth paths.
• Evangelize & Scale: Share standard methodologies, lead internal workshops, and catalyze generative AI adoption across Adobe’s presales, post sales, and customer success teams.

• Seasoned Leader: 15+ years in professional services or consulting in product/software company, with 5+ years in team leadership roles. Experience with martech and AI software vendors is strongly preferred.
• GenAI & Platform Expertise: Understanding and experience with Adobe Firefly, Adobe Experience Cloud, Adobe Creative Cloud, Gen Studio for Performance Marketing, Custom Models, third‑party AI models, and Cloud platform technologies.
• Practitioner
  
  Experience:
  
  Adept at translating customers’ business and technical requirements into solutions and effectively positioning solution value. Proven ability to understand customer goals and align them with high‑impact features and capabilities of Adobe solutions.
• Customer‑Centricity: Always prioritizing the customer and their needs and expectations first in everything you do. You are outstanding at crafting and encouraging a culture of customer‑centricity among your team and your extended ecosystem.
• Executive Presence: Exceptional communicator who simplifies complex AI concepts for C‑suite customers and influences strategic decisions.
• Talent Builder: Skilled in recruiting diverse, AI native architects; passionate about mentorship, career growth, and fostering cross team collaboration.
• Owning the Outcome: Ability to assess solution performance and continuously improve impact. Constantly seeking better, faster, and more innovative ways to solve problems using GenAI technology. Proven track record of breaking down organizational silos to ensure the best customer outcome is a must.
• Product Partnership: Experience driving feedback loops, shaping product strategy, and translating customer insights into roadmap enhancements.

Our compensation reflects the cost of labor across several U.S. geographic…