Principal Associate, Business & Technology Process Management - Enterprise Services Risk

Location: New York

* **** Support PRO in advising business partners on risk, building subject matter knowledge and critical thinking to contribute to process improvements and risk reductions for Enterprise Services lines of business****
* **** Research novel trends in an ever-changing regulatory environment, as well as internal process changes, to improve existing risks and identify emerging risks****
* **** Support the PRO team in educating stakeholders on how to apply risk management principles in accordance with Enterprise frameworks and standards****
* **** Research new and emerging areas of risk and the dynamic regulatory environment to understand impacts on process areas****
* **** Support project and program delivery, draft deliverables in fast paced environment, and work across multiple work streams****
* **** Prioritize simultaneous projects and assessments, manage task deadlines, keep project team members informed, and proactively escalate issues****
* **** Participate in risk and other management forums and contribute to continuous improvement of risk and program management practices****
* **** Support internal initiatives to drive efficiency and process improvements within and across teams****
* **** High School Diploma, GED or equivalent certification****
* **** At least 3 years of experience in process management, risk management, project management or a combination of these****
* **** At least 3 years of experience supporting, partnering, and interacting with business clients****
* **** Bachelor's Degree or military experience****
* **** At least 4 years of experience in risk management or technology risk management****
* **** At least 5 years of experience in project, program, or portfolio management****
* **** At least 1 year of Financial Services industry experience****
* **** Experience with analysis of information security or technology threats and risks****
* **** Background in the financial services industry, including familiarity with regulatory practices; governance, risk, and compliance; information and network security, AWS cloud; machine learning and artificial intelligence; data management; third party and contingent workforce; incident response.****
* **** Process development, documentation, or improvement experience****
* **** Experience in controls development, controls management, and reporting activities****
* **** Holds one or more of the following certifications: any security, technology, risk, project management, and/or audit certifications (e.g., CompTIA Security+, CompTIA Tech+, CompTIA Network+, CompTIA A+, CompTIA Project+, Systems Security Certified Practitioner (SSCP), Certified Associate in Project Management (CAPM), ISACA Certified in Risk and Information Systems Control (CRISC), ISACA IT Audit Fundamentals Certificate, technology vendor certifications (e.g., AWS, Microsoft, Google))****
* **** Ability to communicate and consider stakeholder needs at all levels of the organization****
* **** Ability to navigate a complex, dynamic organization and prioritize deliverables in an multi-national, expanding business environment****
* **** Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines****
* **** Experience with analysis of information security or technology threats and risks****
* **** Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver****
* **** Ability to execute tasks in a prioritized manner and coordinate with cross-functional teams
**** Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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