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Customer Support & Product Ops; Onsite: SF​/NYC

Job in New York, New York County, New York, 10261, USA
Listing for: Unify
Full Time position
Listed on 2026-02-01
Job specializations:
  • IT/Tech
Job Description & How to Apply Below
Position: Customer Support & Product Ops (Onsite: SF/NYC)
Location: New York

A leading tech start-up in New York City is looking for a detail-oriented Customer Support professional to join their dynamic team. The role involves advocating for customers, developing knowledge base content, analyzing user feedback, and collaborating with product teams to improve operational processes. Candidates should have 2–4 years of relevant experience and strong data analysis skills. This full-time role offers a competitive benefits package including medical and retirement options, providing a unique opportunity to shape customer experiences in a fast-paced environment.
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