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Senior Technical Support Engineer; SaaS & API
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-01
Listing for:
City Hive Inc.
Full Time
position Listed on 2026-02-01
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Location: New York
A growing SaaS company in New York is seeking a Technical Support Specialist to join their Tier 2 support team. This role involves resolving complex technical issues while delivering exceptional customer service. Ideal candidates should have strong troubleshooting skills, experience in SaaS environments, and the ability to communicate technical concepts to non-technical users. Join a dynamic team making significant contributions across the product ecosystem.
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Position Requirements
10+ Years
work experience
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