Systems Administrator & Support Lead , NY

Position: Systems Administrator & Support Lead New York, NY · Full-time
Location: New York

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- Description  No description available.## Systems Administrator & Support Lead New York, NY
· Full-time#### About The Position Position:
Systems Administrator & Support Lead

Location:

New York, NY (Onsite 4 days a week)

Reports to:

VP, Infrastructure Engineer

SUMMARYSafehold Inc. is seeking a highly skilled, adaptable, and service‑oriented Systems Administrator & Support Lead to oversee the firm’s IT infrastructure while serving as the primary point of contact for all end‑user support. This role requires a versatile, multi‑disciplinary IT professional capable of operating across cybersecurity, networking, hardware, software, cloud services, and daily support operations. This individual plays a critical role in maintaining operational stability, delivering exceptional user experience, and supporting the evolving technology needs of the organization.

RESPONSIBILITIES
** Infrastructure and System Administration
*** Review, analyze, and resolve security alerts, vulnerabilities, and threat notifications, ensuring timely remediation and incident follow‑up
* Manage the firm’s cybersecurity awareness program, including KnowBe4 training campaigns, phishing simulations, user enrollment, tracking completion, and generating compliance or audit reports.
* Manage all identity and access platforms, including Entra , Active Directory, Group Policy, MFA,…