Sr. II Endpoint Engineer , NY

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation.

NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition‑free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

For more information, go to NYU Langone Health, and interact with us on Linked In, Glassdoor, Indeed, Facebook, Twitter, You Tube and Instagram.

We have an exciting opportunity to join our team as a Sr. II Endpoint Engineer. In this role, the successful candidate will report to the Director of End User Device Engineering. We are seeking a knowledgeable and proactive Sr. II Endpoint Engineer to play a key role in designing, engineering, and optimizing a secure, scalable, and resilient end user computing (EUC) environment.

This position supports our mission to deliver a modern, automated, and good endpoint experience across a diverse range of platforms, enabling our organization to meet both current operational demands and future strategic growth. The ideal candidate combines deep technical knowledge with hands‑on engineering experience across Microsoft Intune, Entra, Power Shell, and multiple device platforms. They bring strong problem‑solving skills, cross‑functional collaboration, and a mindset of continuous improvement while mentoring others and driving innovation across the enterprise.

• Engineer, maintain, and enhance endpoint management solutions using Microsoft Intune, Entra , and Windows Autopilot.
• Administer and optimize diverse endpoint platforms including Windows, macOS, ThinOS/Wyse clients, iOS, and Android using Intune and JAMF.
• Automate administrative tasks and system processes using Power Shell and other scripting languages.
• Package and test applications for enterprise deployment using Intune, SCCM, or related tools.
• Support application virtualization and enterprise application delivery, including clinical apps such as Epic.
• Utilize ITSM tools like Ivanti to manage incidents, service requests, problems, and changes following ITIL‑aligned workflows.
• Act as a Level 3 escalation contact for service requests, incidents, and major problems. Lead root cause analysis efforts.
• Mentor Service Desk and desktop support staff. Conduct hands‑on training and develop user documentation.
• Participate in planning, development, and implementation of key EUC projects and initiatives.
• Provide updates and elevate issues to management. Maintain performance and availability standards, including occasional after‑hours support.
• Collaborate with security, network, and infrastructure teams to align endpoint strategy with broader enterprise IT initiatives.
• Partner with product owners and teams to deliver device enhancements aligned with end‑user needs.
• Implement compliance policies, conditional access controls, and secure configuration baselines.

• 8 - 10 years of experience in end‑user computing or device engineering in complex enterprise environments.
• Demonstrated experience with enterprise‑scale patch management strategies, including monthly security updates, driver/firmware updates, and third‑party application patching via Intune, SCCM, or equivalent tools.
• Expertise with Microsoft Intune, Autopilot, Entra  (Azure AD), Microsoft Graph API, and Group Policy via AGPM.
• Strong experience supporting and managing Windows, macOS, ThinOS, iOS, and Android devices.
• Proven skills in application packaging and deployment using Intune,…