Project Manager, Product

Overview

We're looking for a Project Manager who thrives on execution, accountability, and clarity. You'll be the operational backbone of our product and partnerships work, turning vision into delivery, managing complex timelines across multiple stakeholders, and ensuring every project ships with integrity and impact.

While we welcome those who think outside of the box, this is not a strategy or creative role. This is about getting it done—on time, on budget, and up to task.

You'll manage the Kinfolk product roadmap, partnership project timelines, oversee monument and content delivery from partners and artists, coordinate with our engineering team, and ensure our work stays grounded in feasibility, capacity, and community trust.

If you love process, clarity, and the challenge of making moving pieces fit together, this role is for you.

Project Management

• Own end-to-end project execution for Kinfolk partnerships and product initiatives, including product R&D, partnerships and monument creation, and software development
• Participate in the scoping and feasibility assessment process for new partnerships and product initiatives
• Create and own the execution of Scopes of Work for Kinfolk projects
• Set up new projects from templates in Asana and maintain detailed documentation of progress, blockers, and decisions
• Create and manage project timelines in Asana, tracking milestones, deliverables, partner submissions, and internal dependencies
• Manage project logistics and communications
  , including follow-ups, email correspondence, and scheduling meetings with internal teams and external partners
• Maintain organized project documentation
  , ensuring deliverables are stored in the correct systems, and tracked in Asana
• Clear blockers before they happen and ensure team members have the requirements and documents they need to execute tasks while minimizing delays, follow-ups, or hunting for information
• Push back when needed
  , you have authority to say "no" to internal and external stakeholders when scope creeps, capacity is maxed, or timelines aren't realistic
• Flag at-risk items and blockers in weekly status reports and syncs, offering options for course correction (adjusted timelines, reduced scope, additional resources)
• Enable the team to work cross-functionally and collaboratively by maintaining information systems, status updates, and facilitating cross-team communications where needed to bridge information gaps

Product & Engineering Coordination

• Create Scopes of Work for product initiatives, following organizational processes, and present to internal stakeholders for feedback, revisions, and approval
• Manage day-to-day execution of the product roadmap
  , created in collaboration with the Head of Product and Head of Research and encompassing product R&D, research, and software development projects
• Coordinate with the Digital Producer on engineering timelines, resources, QA processes, and technical feasibility
• Coordinate handoffs to engineering
  , providing all necessary assets and artifacts (designs, specs, acceptance criteria)
• Support QA testing to verify that app deliverables meet all defined acceptance criteria

Partnership & Stakeholder Management

• Participate in the initial assessment phase for partnership projects, lead by Partnerships and Production during the Brief and MOU creation
• Act as the source of truth for organizational resources
  , executing capacity checks, budget validation, and approving acceptance criteria during the initial assessment phase
• Create Scopes of Work for partnership projects following organizational processes, and present to internal stakeholders for feedback, revisions, and approval
• Attend key partnership meetings (kickoffs, key milestones) while monitoring other meetings, incorporating project status updates into Asana and weekly reports
• Schedule and set agendas for meetings with external stakeholders
• Build decks independently for partner updates, internal alignment, and milestone reviews
• Manage content delivery and hand-offs across multiple formats, including 3D models, audio, archival materials, ensuring submissions meet quality standards and technical specifications, and making sure deliverables are stored and tracked in the right systems
• Create clear documentation, checklists, and submission guidelines for deliverables to help partners understand expectations and deliver successfully
• Follow up proactively on late or off-spec submissions
  , identifying blockers and offering solutions before escalating to internal technical resources
• Serve as the bridge between creative vision and technical execution, translating partner needs into clear, actionable deliverables

Budget & Operations

• Track team capacity and project burn
  , ensuring internal resources (staff time, team bandwidth) are allocated sustainably across active projects
• Work closely with the Creative Producer to maintain visibility on activation production costs and overall project health

Cross-Functional Collaboration

• Work alongside the Creative Producer
  , who…