Senior Engagement Manager - Customer

Overview

Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Sigmoid has been recognised as one of the fastest-growing technology companies in North America in 2021 by the Financial Times, Inc. 5000, and Deloitte Technology Fast 500.

The role below is for our Bengaluru office.

• Sigmoid provides the opportunity to push the boundaries of what is possible by seamlessly combining technical expertise and creativity to tackle intrinsically complex business problems and convert them into straightforward data solutions.
• Despite being continuously challenged, you are not alone. You will be part of a fast-paced, diverse environment as a member of a high-performing team that works together to energise and inspire each other by challenging the status quo in the space of Digital and AI.
• Vibrant, inclusive culture of mutual respect and fun through both work and play

– Business Consulting & Solutions Group [CPG / Retail Sales Excellence]

• Act as the primary expert on CPG sales operations processes, systems, and performance levers (e.g., Sales Strategy(S&OP, go-to-market (GTM) models, route-to-market, and channel strategies), Trade Promotions, Distributor Management, Retail Execution).
• Thought leadership on cross-department initiatives of strategic Sales planning, demand supply alignment, promotion effectiveness, and salesforce performance reporting.
• Leading client workshops where a broad vision and ambiguous business problems are articulated to be solved through data science and AI
• Define business problems concisely, consolidate the findings and hypothesise the proposed solution. Measure and articulate how solutions and results improve clients’ objectives
• Independently liaise with customers and convincingly present solutions in an unstructured and ever-changing client environment. Be able to question the customer when required separately.
• Own & drive execution of the business analytics roadmap by demonstrating techno-functional consulting & stakeholder management capabilities in collaboration with data science & engineering SMEs and teams.
• Perform a role that involves a combination of hands-on contribution, customer engagement, and team management.
• Contribute to organisation building through training, mentoring, and developing repeatable analytic approaches.

• Bachelor’s Degree (BE / BTech - CS) from Tier I / II universities like IIT’s / NIT’s and MBA from Top Tier B-schools (IIMs) preferred
• 9+ years of business consulting, digital transformation or operations experience in prominent CPG domains around Route to Market Strategy, Salesforce Strategy & Digital Enablement.
• Proven exceptional problem-solving and analytical skills with an ability to blend outside-in perspective based on best practices, domain knowledge & 1st principles, while addressing customers' pain points
• Ability to develop and articulate strategic recommendations based on rigorous data analysis.
• Should have developed new consulting business capabilities within CPG & similar industries.
• Experience in strategy and business/technology consulting roles, conversant with sales strategy, sales operations
• Demonstrated sustained client relations management experience at a C-suite/ leadership or have operated at a senior management level in the industry role

• Understanding of applications of statistical and machine learning algorithms
• Any hands-on experience with analytical tools
• Exposure to enterprise sales enablement solutions like Sales Force (SFDC), Oracle CRM, Zoho, etc.

Applicants having an active B1/B2 (US Visa) will be a plus.