Senior Product Designer

The Role

As a Senior Experience Designer at Fanatics, you will play a critical role in shaping how fans experience identity, loyalty, and cross‑product journeys across the Fanatics ecosystem. You will operate at the intersection of product strategy, systems design, and execution, designing experiences that scale across multiple products, brands, and platforms while remaining intuitive, accessible, and fan‑first.

You’ll work on the Fanatics App and the Fanatics ONE ecosystem, a connected platform spanning Free‑to‑Play games, live events, commerce, collectibles, and emerging experiences. This role is deeply focused on platform and SDK‑powered design, where the goal is to design once and enable teams to ship everywhere with confidence and consistency.

This is a senior individual‑contributor role for designers who think in systems, patterns, and long‑term impact, not just screens. Your work will directly influence member growth, Fan Cash engagement, cross‑tenant adoption, and the overall coherence of the Fanatics ecosystem.

• Design cross‑tenant, user‑facing experiences delivered through the Fanatics ONE SDK, including identity, authentication, loyalty, Fan Cash earning and redemption, and ecosystem navigation.
• Translate complex platform and product requirements into clear, scalable interaction models that work across multiple products and contexts.
• Define how core ecosystem experiences show up consistently while allowing for appropriate brand expression at the tenant level.

• Create modular, reusable UX patterns and components that reduce duplicate design and engineering work.
• Think holistically about states, edge cases, unhappy paths, and extensibility from the start.
• Partner closely with Product and Engineering to shape SDK component APIs and define where functionality belongs from an experience perspective.

• Advocate for cohesive, accessible, and predictable experiences as fans move across Fanatics products.
• Reinforce Fanatics ONE value propositions through repeatable patterns, clear messaging, and intuitive flows.
• Contribute to experience standards, accessibility compliance, and UX best practices across the platform.

• Build high‑fidelity prototypes in Figma to validate concepts across multiple tenant contexts.
• Partner with UX Research to evaluate usability, comprehension, and cross‑tenant effectiveness using qualitative and quantitative methods.
• Iterate based on data, research insights, and feedback from product and engineering partners.

• Work cross‑functionally with designers, product managers, and engineers across Fanatics op‑cos.
• Facilitate design reviews, working sessions, and workshops to align teams around shared patterns and principles.
• Create and maintain documentation, guidelines, and best practices that help teams adopt SDK‑powered experiences.
• Mentor other designers and contribute to a culture of strong systems thinking and craft excellence.

• Adoption of SDK‑designed components across Fanatics products
• Improved consistency and usability of identity and loyalty experiences
• Increased Fanatics ONE membership growth and login adoption
• Higher Fan Cash awareness, usage, and retention
• Reduced time to design and ship cross‑tenant experiences
• Strong accessibility and usability outcomes across ecosystem surfaces

• 6+ years of experience designing digital products across web and mobile
• Strong background in systems design, platform design, or design systems
• Experience designing identity, authentication, loyalty, payments, or rewards experiences is a strong plus
• Proven ability to design reusable components that scale across multiple products and teams
• Deep understanding of accessibility standards and inclusive design practices
• Comfort collaborating closely with engineers and understanding frontend and platform constraints
• Comfort collaborating closely with product managers and understanding business priorities alongside customer needs
• Excellent communication skills…