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Head of - AI-Driven Global Customer Experience
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-25
Listing for:
Gigs
Full Time
position Listed on 2026-01-25
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Location: New York
A leading telecom solution provider in New York is looking for a Support Ops Lead to design and scale a customer support experience. The ideal candidate will manage support teams, automate processes, and ensure quality service for both subscribers and enterprise customers. Strong leadership in support, operational rigor, and tech fluency are essential. The role offers a competitive salary between $250,000 - $300,000 USD and flexible work options.
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