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Senior PM, Helpdesk – AI-Driven Platform
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-25
Listing for:
Gorgias
Full Time
position Listed on 2026-01-25
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Location: New York
A forward-thinking tech company in New York is looking for a product manager to join the Conversational Experience Team. This role involves driving the Helpdesk 2.0 roadmap, focusing on agent experience and platform reliability. Ideal candidates should possess a strong customer obsession and a background in complex product areas. The company offers extensive benefits, from generous vacation to parental leave, creating an inclusive and innovative workspace.
Transform the future of customer support with us!
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Position Requirements
10+ Years
work experience
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