Learning Systems Partner

At Lewis, we’re not just trimming trees — we’re building a future. As the second-largest utility vegetation management company in North America and a proud employee-owned business, we believe every person on our team matters. When you join Lewis, you’re not just taking a job — you’re investing in your future.

• Elevate your career with us — we prioritize training and internal promotions!
• Join a vibrant team that champions safety, values your feedback, and fosters a strong sense of camaraderie!
• Shape your future with us through our fantastic Employee Stock Ownership Plan (ESOP)!

As a Performance & Learning Systems Partner at Lewis Services, you’ll:

• Serve as the system owner and subject‑matter expert for the Acorn performance and learning platform
• Lead system configuration, enhancements, optimization, and governance aligned to evolving business needs
• Act as the primary liaison with Acorn vendors, IT, and HR stakeholders for updates, integrations, and enhancements
• Maintain platform governance including user roles, permissions, data structures, content taxonomy, and security standards
• Plan and execute testing cycles, release management, and system updates to ensure stability and effectiveness
• Identify opportunities for automation, scalability, and process improvement within LMS and performance workflows
• Partner in the design, evolution, and maintenance of enterprise competency frameworks, including behavioral and proficiency models
• Configure and continuously refine career paths and job architecture within the platform
• Support and maintain succession planning infrastructure, including talent profiles, readiness indicators, and pipeline reporting
• Develop and manage Individual Development Plan (IDP) tools, templates, and resources aligned to performance cycles
• Ensure performance management frameworks are fully embedded within Acorn and supported by clear HR processes
• Lead the planning, execution, and delivery of multiple learning initiatives and system projects
• Develop and maintain detailed project plans, schedules, and documentation
• Coordinate cross‑functional resources, vendors, and subject matter experts to ensure successful delivery
• Monitor risks, dependencies, and issues, and proactively implement mitigation strategies
• Ensure clear, consistent communication across project teams, stakeholders, and business units
• Own the structure, organization, and governance of learning and performance content within the LMS
• Partner with subject‑matter experts to curate, update, and maintain competencies, development resources, and training materials
• Design intuitive learning pathways and performance workflows that support employee growth and leader effectiveness
• Serve as a trusted advisor to corporate office and field operations leaders, aligning learning solutions to business priorities
• Act as an internal consultant to leaders, HR partners, and employees on performance tools and LMS capabilities
• Collaborate cross‑functionally to align technology, talent processes, and organizational development priorities
• Develop system documentation, job aids, and training materials; lead end‑user training and enablement sessions
• Support change management efforts, including communications and rollout of new features or process updates
• Ensure data integrity across competencies, job architecture, performance reviews, and development plans
• Design and maintain dashboards and standard reports supporting performance management and talent planning
• Analyze learning and performance data to assess effectiveness and recommend continuous improvements
• Gather stakeholder feedback and make data‑driven recommendations
• Stay current on industry trends, emerging technologies, and best practices in learning and performance

• Bachelor’s degree in Business Administration, Project Management, or related field required
• 6+ years of related experience accepted in lieu of a bachelor’s degree
• Minimum 2–3 years of hands‑on experience administering or implementing LMS or HR technology platforms with system ownership responsibility
• 2–4 years of progressive experience…