Deputy Chief Technology Officer- Platform

Deputy Chief Technology Officer
- Platform

Pay Range

This range is provided by NYS Office of Information Technology Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range: $/yr - $/yr

Duties

Description:

ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.

• Lead the design, development, oversight and vision for all platform products and services, including web and application servers, low code/no-code platforms, middleware and integration products, database management, reporting and analytics and data warehousing.
• Govern performance of platform teams through team meetings, review of strategic goals and progress plans.
• Develop, implement, and maintain the overall management and direction of the units' operations; the managerial, supervisory, and support staff.
• Configure, assign, and monitor priorities, schedules, assignments, workloads, and staffing levels to insure peak operational efficiency. Ensure teams have the tools and bandwidth necessary to complete assigned functions.
• Direct and facilitate continuous process improvements to deliver all platform services quickly and reliably; identify areas for improvement and implement plans to address gaps in policies and/or procedures as needed.
• Collaborate and interface with Executive Leadership and Deputy Commissioners of Technology on new Agency and Enterprise platform needs.
• Manage standards and enable subordinate staff in development, implementation, and maintenance of technical designs and procedures in the delivery of CTO platform solutions to Agency and Enterprise projects.
• Contribute to leadership meetings with ITS and Agency management in coordination and support of large projects.
• Work with the ITS Finance Office in developing and maintaining the CTO annual personal and non-personal services budget and spending plan.
• Interact with internal and external clients, senior executives, and the Executive Chamber to identify, analyze and prioritize business initiatives, enhancements, and issues.
• Contribute crucial technical and in-depth business knowledge as senior subject matter expert.
• Play an active role in staff development through assignments, training, guidance, and mentoring.
• Function as a senior level lead on-call, requiring on-call availability to address priority 1 issues within ITS, and participate in resolution of major disruptions, malfunctions, and recurring problems which impact client agency operations.
• Perform the full range of managerial and supervisory duties.

Minimum Qualifications:

Eight (8) years of experience in developing, leading, and managing critical technology projects.

Substitutions:

• An associate degree may substitute for two (2) years of experience.
• A bachelor’s degree may substitute for four (4) years of experience.
• A master’s degree may substitute for five (5) years of experience.

Preferred Qualifications:

• Five years of progressive experience in technology leadership, particularly in the support/design of the platform offerings detailed above.
• Two or more years of senior leadership experience in leading cross-functional teams.
• Excellent interpersonal skills: able to work across business lines at senior levels to influence and effect change to achieve common goals.
• Analytical skills: outstanding analytical and problem‑solving abilities with an understanding of statistical analytics and how data is used to enable informed decision making, identify opportunities for better business outcomes.
• Excellent oral and written communication skills, including the ability to explain digital concepts and technologies to business leaders, as well as business concepts to technologists; able to sell ideas and processes internally at all levels.
• Proven record of effective leadership, including the ability to balance team and individual responsibilities; building teams and consensus; getting things done through others not directly under their supervision; working ethically and with integrity.

Appointment to this position is contingent upon…