More jobs:
Vice President, Product Manager, Expert Community
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-27
Listing for:
Gerson Lehrman Group, Inc.
Full Time
position Listed on 2026-01-27
Job specializations:
-
IT/Tech
Digital Marketing, Product Designer, UI/UX Design
Job Description & How to Apply Below
About the Role
We are seeking a Senior Product Management Leader to define and execute the product vision for GLG’s expert community
— including web and mobile applications that power engagement, enablement, loyalty and opportunity creation for over one million experts globally.
This leader will own the end-to-end digital journey for experts, from onboarding and profiling, to identity and expertise verification, project execution, payments, community building, and professional development. You will play a critical role in shaping the future of GLG’s expert ecosystem and its integration into the company’s next-generation human intelligence platform.
Key Responsibilities- Product Strategy & Vision
- Define a bold, user-centered product strategy for GLG’s expert digital ecosystem, with an emphasis on mobile-first engagement and global scalability.
- Translate company and community goals into clear product roadmaps and measurable outcomes that drive expert growth, retention, and satisfaction.
- Partner with our Global Head of Membership to champion the needs of the community in executive discussions and cross-functional planning.
- Product Execution & Leadership
- Lead a team of product managers to deliver intuitive, elegant, and high-performance digital experiences.
- Collaborate closely with engineering, data, and design teams to build and launch mobile and web applications that integrate seamlessly with GLG’s client facing and service team facing platforms.
- Partner with marketing, operations, and community leadership to ensure alignment and adoption across global markets.
- Drive a metrics-driven culture focused on user engagement, NPS, activation rates, and expert lifetime value.
- Mobile Platform Expertise
- Lead the strategy for GLG’s mobile app, ensuring a best-in-class experience that supports expert participation, communication, scheduling, and payments.
- Define standards for usability, performance, and design that elevate GLG’s brand and create competitive differentiation.
- Innovation & Growth
- Identify opportunities to expand the expert experience beyond transactional engagement—creating community features, learning tools, recognition systems, and new monetization models.
- Leverage user data, behavioral analytics, and generative AI capabilities to personalize expert journeys and content delivery.
- Stay ahead of emerging technologies and platforms that could redefine digital professional networks.
- 10+ years of experience in digital product management
, with at least 5 years in mobile-first consumer or marketplace products
. - Proven track record of building and scaling mobile applications with high user engagement and retention.
- Strong UX sensibility and experience partnering deeply with design teams to deliver exceptional experiences.
- Deep understanding of network effects
, community dynamics, and digital marketplaces. - Experience leading cross-functional teams in an agile environment and mentoring other PMs.
- Excellent communication and stakeholder management skills, capable of influencing across executive and operational levels.
- Experience in B2B2C or knowledge-marketplace businesses is a strong plus.
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