Partner Solutions Engineer

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WHAT IS BOX?

Box (NYSE BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

The Channel Solutions Engineer (Channel SE) plays a critical role in expanding our reach through the partner ecosystem. This role works directly with channel partners to design solutions, evangelize the platform, and build technical capability within the partner community. Channel SEs bring the same technical depth, solutioning expertise, and customer‑centric mindset that field Solutions Engineers bring to direct accounts, but apply these skills through the lens of partner success and scale.

By empowering partners to effectively position and deliver the company’s solutions, Channel SEs help accelerate joint growth and drive customer impact.

• Research, explore and identify customer business problems; you’ll think like a builder and experiment, iterate, and refine to make every customer experience exceptional.
• Joint Solutioning:
  Collaborate with partner technical teams to design architectures and demos tailored to end‑customer needs, with the sole focus on the partner business.
• Solution Evangelism:
  Act as a trusted technical advocate for the Box platform within the partner community, showcasing how our solutions solve real business problems across industries.
• Ecosystem Development:
  Help identify and develop new technical use cases and solution accelerators that can be leveraged by partners to increase pipeline velocity.
• Partner Enablement:
  Deliver technical training, workshops, and certifications to help partners understand the platform, positioning, and best practices for building and selling solutions.
• Co‑Selling Support:
  Participate in partner‑led customer engagements supporting discovery, demos, and proof‑of‑concepts where technical alignment is key to winning deals.
• Partner Feedback Loop:
  Provide structured feedback to product, marketing, and sales teams based on partner and customer insights to influence roadmap and go‑to‑market strategy.
• Travel up to 50% of the time.

• 3+ years of experience in Solutions Engineering, Pre‑Sales, or Partner Technical Enablement within a SaaS or enterprise software environment.
• Strong understanding of working within highly regulated industries.
• Experience working with or within a channel, VAR, or system integrator ecosystem.
• Strong technical depth across AI, Business Process, Content Management, or similar.
• Strong communication and presentation skills, with the ability to establish trust across a range of technical and non‑technical audiences; passionate about showing, not just telling and designing demos and narratives that make the power of Box tangible.
• Ability to balance strategic enablement initiatives with tactical deal support responsibilities.
• Collaborative mindset with a passion for teaching, scaling knowledge, and building technical communities.
• Creative when solving a customer’s business problem; you experiment, iterate, and refine to make every customer experience exceptional.

Box lives its values, with community and in‑person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high‑performing workforce that reflects the world we live in. If you are head‑over‑heels about this role but unsure if you meet all the requirements, we encourage you to apply!

We are an equal opportunity employer and value…