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Digital Customer Success Program Manager – Scale Impact
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-23
Listing for:
Auctane
Full Time
position Listed on 2026-01-23
Job specializations:
-
IT/Tech
Technical Support, CRM System -
Customer Service/HelpDesk
Technical Support, CRM System
Job Description & How to Apply Below
A leading software company is seeking a Program Manager for Digital Customer Success in New York. The role focuses on enhancing customer engagement and retention through strategic digital efforts. Candidates should have over 5 years of experience in customer success operations within a SaaS environment. Responsibilities include developing playbooks and managing customer communication channels. The position offers a hybrid work model, competitive benefits, and a commitment to employee development.
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