Product Director; Client Solutions - Engine

Product Director (Client Solutions) - Engine by Starling

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At Engine by Starling we are on a mission to find and work with leading banks around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling’s SaaS business, the technology built to power Starling, and two years ago we split out as a separate company. Our modern technology platform is now available to banks and financial institutions worldwide, enabling them to benefit from innovative digital features and efficient back‑office processes that helped Spin & Lean’s success.

We are looking for future leaders to build client relationships and work with them to understand their needs and how we can solve them with Engine’s technology.

We are seeking an entrepreneurial and versatile leader to shape and drive Engine’s product plan for entry into the U.S. market. You will play a vital role in shaping Engine’s North American growth, contributing to growing the list of potential clients in the region and working closely with Product Management and Engineering to help shape Engine’s product roadmap. The Product Director will operate as part of the NA leadership team, working closely with our President (North America) and Engine’s global Client Solutions leadership.

The individual will lead the effort to tailor our solution for the U.S. (priority) and Canadian markets and support client programmes from discovery through to build and the launch of new banks, underpinned by Engine.

The role provides a unique opportunity to be a very early hire in the region and work across a number of phases of Engine’s client lifecycle: business development, client discovery and implementation. You will develop strong relationships with our clients and implementation partners in North America and beyond. We’re looking for a versatile, adaptable individual who enjoys the challenge of a varied and collaborative role, with a strong product mindset.

You’ll enjoy problem‑solving, getting to the detail, helping new clients launch successful modern propositions and businesses, and supporting our clients throughout their transformation journeys.

• Operate as a key part of the NA leadership team and contribute to establishing Engine in the U.S. and Canadian markets with a compelling product and platform
• Maintain a global mindset, learning from the global product team and contributing findings to the global product roadmap for the benefit of all regions
• Build strong relationships both internally and with client and partner organisations, from initial client relationships through to implementation
• Stay abreast of current product developments and innovations globally and apply them to the North American market
• Help grow our North American Client Solutions team
• Join a fast‑growing team that works globally and expects international travel
• Everyone in the company is expected to roll up their sleeves to deliver great outcomes for our clients; we’re a small team where everyone is involved in ‘doing’
• Our teams tend to work in an Agile way, with flexibility to adapt to different methodologies depending on the specific client implementation
• We are an engineering‑led company and we want someone excited by the potential for Engine’s technology to transform banking in different markets around the world

• Engage prospects and clients for market feedback on product priorities and needs; collaborate closely with our Compliance head to deliver a compelling and compliant product for the NA market
• Collaborate with our product and engineering teams through the discovery and implementation phases to agree on product and platform requirements
• Use your understanding of the Engine product and specific domain knowledge to present a clear and compelling solution to the client

• Support early‑stage conversations, client workshops and demos, helping to identify and qualify genuine opportunities and contribute to marketing activities and conferences in NA
• Drive strategic client opportunities, including supporting…