Field Service Technician

Hatch Tech Competitive salary Fulltime 5+ years' technical experience

Join Hatch Tech as a Field Service Technician in our growing Hatch Tech USA Inc. team. You’ll build the relationship with the maintenance teams of our customers across North America, travel to our customer facilities, and deliver high-impact onsite and remote technical support, preventive maintenance, start‑up training, and remote helpdesk expertise – backed by Hatch Tech’s innovative hatchery solutions and “a different breed” culture.

We have a strong and growing footprint in the U.S. poultry market and are scaling with a dedicated Hatch Tech USA Team.

As our Field Service Technician, you’re the representative of the Care Technical Department for all North American customers. Expect a mix of onsite technical support, preventive maintenance, and remote diagnostics – plus plenty of travel.

• Perform preventive maintenance visits; capture technical findings and improvement opportunities
• Maintain strong relationships during technical visits; communicate insights clearly and proactively.
• Deliver onsite technical training for new projects/start‑ups (post‑commissioning).
• Assess local spare stock levels and advise on optimization.

• Support our customers maintenance team onsite with troubleshooting mechanical, electrical, and control issues in hatchery equipment.
• Supply remote assistance: diagnose issues, guide on fixes, and communicate follow‑ups to NL.

Hatch Tech designs and supplies innovative incubation technology that helps poultry customers (businesses) worldwide achieve excellent hatch results and high‑quality chicks – combining agri‑tech, animal welfare, and sustainability. We are ambitious, open and honest, and we hire for ownership and motivation – not just résumés.

You are part of the global Customer Care team, report to the Manager Care Technical who is based in the Netherlands, and you are employed by Hatch Tech USA Inc. Your focus is on professional visits that build strong relationships and delivering high‑quality technical support within your region. Planning and coordination with customers are managed centrally by the Work Preparation team in the Netherlands.

You will operate within the global professional frameworks and systems we have established.

We’re looking for a hands‑on Service Technician – organized, punctual, and great with people.

• 5+ years’ technical experience (no starters this time), preferably in agri‑tech or the wider agricultural sector.
• Solid technical foundation (mechanical/electrical/control systems); you’re confident with schematics, PLC basics, and instrumentation.
• Technically commercial mindset: not a salesperson, but able to spot upgrade/optimization opportunities and explain the value.
• Excellent communicator: clear, calm, and credible in front of operators, managers, and executives.
• You love travel, working independently, and taking ownership of outcomes across North America.
• You reside in the United States.

At Hatch Tech, you’ll join an innovative, international family business with a proven U.S. footprint – now expanding fast. You’ll have the autonomy to build our U.S. service capability from day one, backed by global experts, meaningful work, and the chance to make real impact. Our tone is energetic yet human; our culture is open, driven, and fun (we genuinely enjoy building things – and celebrating wins).

• Established name in the USA – now with a U.S. entity and local team to scale.
• You’ll help build the service function – being the first Field Service Technician in Team USA.
• Our innovations are proven and make a tangible, meaningful difference in hatchery performance – work you can be proud of.

If you’re energized by onsite technical support, preventive maintenance, and building something that matters across North America, we’d love to meet you. Join us, you’ll make an impact as the first Field Service Technician in Hatch Tech USA Inc.

Get in touch with Bart de Jongh (Manager Care Technical), – and let’s shape the future of hatchery technology together.

The contact details are: phone number + 31 651 212 722 and email address

At Hatch Tech, we’re more than just a company – we’re a team of innovators. From designing advanced incubators to developing sustainable solutions for poultry production, we’re leading the way in agricultural technology. Our culture is built on pushing boundaries, paying attention to every detail, and making a real difference in food security and animal welfare.

Things are a little different ause we are not only interested in your CV, but also in who you are and what motivates you.