Senior Product Designer, eCommerce; Cart & Checkout

Senior Product Designer, eCommerce (Cart & Checkout)

Location:

New York City

WHAT WE DO MATTERS:

At The Knot Worldwide, we champion celebration. Our employees are passionate dreamers who power meaningful moments for millions worldwide. We combine flexibility, belonging, and high performance to drive impact through empowered teams.

ABOUT THE ROLE AND OUR TEAM:

We are seeking a Senior Product Designer to own the end-to-end user experience for cart and checkout flows. This high-impact role focuses on optimizing conversion, reducing friction, and building trust to drive revenue growth. You will own the entire journey from cart addition to payment confirmation across web, mobile, and app.

You’ll collaborate closely with product managers, engineers, researchers, and writers to deliver solutions that balance user needs, business goals, and technical constraints. You will iterate, test, and refine ideas quickly to learn what works.

If you are excited by crafting intuitive, high-impact eCommerce experiences for millions of users, we’d love to hear from you.

RESPONSIBILITIES:

• Understand users deeply, their goals, decision drivers, and obstacles.
• Design cart and checkout experiences that reduce cognitive load, build trust, simplify complex steps, and minimize abandonment.
• Create visually appealing, accessible, and consistent interfaces across devices.
• Translate insights from research and data to deliver scalable design concepts and detailed solutions that provide measurable value and impact.
• Present design solutions clearly and persuasively to stakeholders.
• Contribute to the ongoing evolution of our design system, ensuring eCommerce patterns work seamlessly across the platform.
• Participate in critiques with openness and a growth mindset.
• Stay curious, share inspiration, and keep expanding your craft.
• Collaborate with cross‑functional squad to shape strategy and execution.
• Advocate for user‑centered design and high‑quality standards.
• Partner with engineers to ensure solutions are feasible and performant.
• Consider platform nuances and opportunities across web and app.

QUALIFICATIONS:

• 5+ years of professional experience designing for large‑scale digital products, with examples of eCommerce experiences.
• A portfolio that demonstrates thoughtful problem‑solving, clear interaction flows, and polished, shipped designs.
• A creative and strategic mindset with strong critical‑thinking skills.
• Experience defining patterns, building prototypes, and conducting user testing.
• Proficiency in Figma, whiteboarding tools, and research platforms.
• A collaborative approach and excellent communication skills.

WORK MODEL:

This role is Together@TKWW‑eligible and based near one of our office hubs. You’ll be expected to work in the office two days a week as part of our hybrid work model.

WE LOVE

ABOUT YOU:

• Commit to our customers:
  Lead with heart and build what matters for life's most meaningful moments.
• Raise the bar:
  Define “great” and work backwards, innovating relentlessly.
• Be all in:
  Own your work, debate openly, and embrace diverse perspectives.
• Celebrate impact:
  Measure success by outcomes and hold yourself accountable for delivering value.

WHAT YOU LOVE

ABOUT US:

We offer holistic wellbeing benefits, flexible vacation, generous parental leave, and initiatives supporting growth and happiness of our people.

EEO STATEMENT:

The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. The company complies with applicable state and local nondiscrimination laws and prohibits workplace harassment based on protected characteristics.