Practice Innovation Specialist

About Kirkland & Ellis

At Kirkland & Ellis, we don't just meet the standard for legal excellence - we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 22 offices worldwide.

Our dedicated professionals share our lawyers' commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.

Are you passionate about transforming legal service delivery through innovative technology and smart solutions? As a Practice Innovation Specialist on Kirkland's Innovation team, you'll play a key role in implementing, optimizing, and supporting attorney-facing tools across all practice areas. This role bridges technology and legal practice by enhancing the usability, adoption, and measurable impact of platforms designed to elevate attorney workflows and client outcomes.

You'll collaborate closely with Practice Innovation Advisors, cross-functional teams, and vendor partners to support full lifecycle execution of new tools-from piloting and adoption through enhancement and optimization. With an eye on performance, data, and industry developments, you'll help ensure that Kirkland's innovation initiatives are aligned with evolving attorney needs and market capabilities.

• Program Implementation & Oversight - Monitor pilots and tool rollouts, tracking adoption metrics and maintaining consistent communication with vendors and internal teams.
• User-Centered Optimization - Identify attorney pain points and drive improvements in configuration and training that support stronger engagement and functionality.
• Practice Group Partnership - Collaborate with Practice Innovation Advisors to align technology initiatives with specific practice needs, supporting engagement, feedback, and solution evolution.
• Performance Documentation & Reporting - Maintain detailed records of stakeholder feedback, enhancement requests, and vendor follow-ups to reinforce transparency and drive solution alignment.
• Market & Tool Intelligence - Stay current on platform updates, vendor roadmaps, and market trends to inform decision-making and optimize tool usage firmwide.
• Communications & Enablement - Craft clear and timely communications around solution updates, AI tools, enhancements, and best practices for attorneys and practice groups.
• Adoption Insights & Strategy - Leverage usage analytics and adoption data to assess tool effectiveness and guide ongoing implementation strategies.

• Bachelor's degree required; post-graduate degree in Organizational Development, Business, or related field preferred.
• 3-5 years of experience in practice innovation, technology implementation, or program management within a law firm, regulated industry (financial services, insurance, HIPAA-compliant, etc.), or legal tech environment.
• Cross-functional program experience deploying AI, productivity, or automation tools from pilot through full-scale adoption.
• Technical acumen in platform enablement, customer success methodologies, and data analysis for tracking performance and optimizing tools.
• Strong organizational and prioritization skills with a high degree of professionalism and accountability; able to manage multiple projects independently and efficiently.
• Familiarity with AI/ML concepts and user adoption strategies for legal or enterprise technology solutions.
• Excellent communication and influence skills to engage attorneys and senior stakeholders, paired with high professional standards and organizational strength.
• Preferred qualifications include hands-on experience with generative AI tools, usage analytics platforms (e.g., Tableau, Power BI, Google Analytics), legal tech platforms, and relevant certifications or coursework in program management or AI/ML.

If you're ready to support cutting-edge legal innovation through smart implementation, user advocacy, and continuous improvement, we'd love to hear from you!

The base salary…