Senior Product Designer, eCommerce; Cart & Checkout

WHAT WE DO MATTERS

At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance.

Driven by our core values, we believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. Our people are at the heart of our success.

We are seeking a Senior Product Designer to own the end-to-end user experience, informed by data and research, for our cart and checkout flows. This is a critical, high-impact role focused on optimizing conversion, reducing friction, and building trust to drive significant revenue growth. You will be responsible for the entire user journey from the moment an item is added to the cart through payment confirmation, spanning multiple platforms (web, mobile, app).

You’ll collaborate closely with product managers, engineers, researchers, and writers to deliver solutions that balance user needs, business goals, and technical constraints. You’ll work iteratively, testing and refining ideas quickly to learn what works.

If you’re excited by the challenge of crafting intuitive, high-impact eCommerce experiences for millions of users, we’d love to hear from you.

• Understand our users deeply, what they’re looking for, what helps them decide, and what gets in their way
• Design cart and checkout experiences that reduce cognitive load, build trust, simplify complex transactional steps, and minimize cart abandonment
• Create visually appealing, accessible, and consistent interfaces across devices
• Translate insights from research and data to deliver scalable design concepts and detailed solutions that provide measurable value and impact
• Present design solutions clearly and persuasively to stakeholders

• Contribute to the ongoing evolution of our design system, ensuring eCommerce patterns work seamlessly across the platform
• Participate in critiques with openness and a growth mindset
• Stay curious, share inspiration, and keep expanding your craft

• Collaborate with your cross-functional squad to shape strategy and execution
• Advocate for user-centered design and high-quality standards
• Partner with engineers to ensure solutions are feasible and performant
• Consider platform nuances and opportunities across web and app

• 5+ years of professional experience designing for large-scale digital products, with examples of eCommerce experiences
• A portfolio that demonstrates thoughtful problem-solving, clear interaction flows, and polished, shipped designs
• A creative and strategic mindset with strong critical-thinking skills
• Experience defining patterns, building prototypes, and conducting user testing
• Proficiency in Figma, whiteboarding tools, and research platforms
• A collaborative approach and excellent communication skills.

This role is Together@TKWW-eligible and based near one of our office hubs. You’ll be expected to work in the office two days a week as part of our hybrid work model.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job. Together, we have an incredible opportunity to make it even easier for our customers to plan life’s most meaningful moments and for our small business owners to grow and scale. We would love to have you with us on our journey.

• Commit to our customers
  :
  You act as one team on behalf of our customers. You lead with head and heart, and build what matters for life's most meaningful moments.
• Raise the bar
  :
  You define "great" and work backwards. You don't just accept how it's been done, but boldly define how it should be. You are unafraid to innovate, learn, and keep moving forward…