Senior UX Program Manager, Retail Ads

Google UX Program Manager – Location preference (Seattle, WA, USA; New York, NY, USA) – The role focuses on driving UX program initiatives across advertiser and consumer retail ads teams.

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

• Bachelor’s degree or equivalent practical experience.
• 6 years of experience in program management within design or UX organizations.
• Experience with UX-related projects and UX design, user research or user-centered development tools and methodologies.

• Experience with project management tools and vendor management.
• Experience in partnering on cross-functional projects or teams in a changing environment.
• Experience in collaborating with UX teams, and engineering and product management stakeholders to understand and address user issues faced by consumers and advertisers.
• Knowledge of the product development process for technology products.
• Ability to communicate with executive stakeholders with excellent communication and storytelling skills.

As a UX Program Manager (UX Programs & Operations), you will combine expert project management skills with a passion for user experience to help your team improve the design of products that are used by billions of users. You’ll plan projects, define milestones, assess risks, create actionable insights, and ensure projects meet deadlines. You’ll harmonize the work of UX Designers, Researchers, Content Strategists, UX Engineers, and other UX disciplines, while also working closely with Engineering and Product Management partners, to drive UX team objectives and create innovative experiences for our business, products, and users.

• Provide leadership and operational excellence across the advertiser and consumer retail ads User Experience (UX) teams to deliver trust building and counsel through all project interactions.
• Utilize knowledge of the UX craft, methodologies or analytics to build programs across teams.
• Act as a representative for UX in cross-functional collaborations with engineering and product management teams, connecting all three groups and making sure inter-dependencies are understood.
• Identify team needs with regards to process, tools, documentation and asset management, driving changes make sure UX works efficiently.
• Lead and collaborate with UX team leadership in project decision making and orchestrate delivery for multiple UX-related projects.

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