Digital Workplace Services - Microsoft Copilot + Agents Consult Lead

Who We Are

At Kyndryl, we design, build, manage and modernize the mission‑critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

At Kyndryl, we design, build, manage and modernize the mission‑critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

As the Global Digital Workplace Services (DWS) Consult lead for Microsoft Copilot + Agents, you’ll be responsible for owning and evolving the Copilot + Agents go‑to‑market, shaping transformational business outcomes for customers leveraging the Microsoft Copilot ecosystem.

We're solving real‑world problems at a massive scale — powered by creativity, precision, and a shared obsession with what’s next.

You’ll be part of the global DWS consult leadership team, responsible for driving one of our key growth plays leveraging our strategic relationship with Microsoft, helping clients drive value from AI embedded in the Microsoft 365 platform, and extending beyond M365 to drive true business value.

• Develop consult‑led propositions to drive new business with Copilot + Agents

• Work collaboratively across our business to position Copilot as the UX for AI, identifying connections into broader Kyndryl AI propositions and offerings

• Develop joint GTM initiatives with Microsoft at global level, as well as within specific priority markets, positioning Kyndryl as partner of choice for Copilot‑led transformation initiatives

• Drive sales and technical enablement of Copilot + Agent consult‑led propositions, including broader Microsoft‑related transformation work, managed services and cross‑practice opportunities; use Copilot as the door opener for large deals.

• Provide solution leadership and thought leadership during key client engagements

• Partner with Kyndryl alliances to execute strategic GTM activities programmatically and at scale

• Role model best practice use and adoption of Copilot across the Kyndryl organization

• Lead with industry or function‑specific GTM narratives to resonate better with our clients, focusing on customer problems and business outcomes rather than technology

• Own growth targets for sales and revenue associated with the DWS Copilot + Agents business and drive operational management and sales/tech enablement activity to meet targets

• Identify short, medium and longer term skills needed to successfully scale Copilot + Agents business, and develop/implement strategies to reskill, hire or develop talent

• Build brand presence and recognition as the leading partner to drive transformation with Copilot + Agents

• Mentor and inspire a new generation of Microsoft AI Workforce experts.

• Work across the broader DWS consult team, ensuring that the Microsoft GTM aligns with the broader strategic priorities.

Kyndryl currently does not require employees to be fully vaccinated against COVID‑19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID‑19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Your Future at Kyndryl

We don’t hire for a role - we hire for a journey. You’ll be empowered to work remotely, flexibly, and at your best. Your success is measured by what you create, not where you work from.

• 10+ years experience in technology consulting, workplace transformation or IT services, with experience of the intersection between advisory and managed services

• Deep expertise in workplace modernization technologies, including Microsoft 365 and Power Platform, including where necessary providing guidance on building / leveraging connectors for other enterprise systems.

• Experience leveraging a Copilot+Agents…