Systems Analyst

Overview

Insight Global is looking for a Systems Analyst to join The Engineering Management Administrative & IT Support team at one of their largest utility clients located in NYC. This role focuses on supporting and managing applications and systems, not full-scale application development. The ideal candidate will deliver exceptional customer service, demonstrate strong organizational skills, and be eager to learn new processes and technologies.

• Assist with Sharepoint Online Projects: support ongoing migration from legacy SharePoint to SharePoint Online and help transfer sites.
• Build and maintain solutions using Power Apps and other Microsoft tools.
• Manage the Adept document management system (training provided). Experience with any document management system is a plus.
• Handle user support tickets related to SharePoint, Adept, and other internal applications.
• Take ownership of assigned projects, including SharePoint Online initiatives and Power Apps development.
• Perform occasional scripting and SQL programming as needed.
• Work with vendors and internal IT teams to resolve issues and escalate when necessary.

• Valid driver’s license.
• Ability to lift desktop computers and perform tasks requiring bending, stooping, kneeling, and prolonged sitting.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• Bachelor’s degree in Computer Science or related technical field.
• Experience with SharePoint Online and Microsoft Power Apps.
• Strong troubleshooting and problem-solving skills.
• Familiarity with SQL and ability to do light scripting.
• Excellent communication and organizational skills.
• Willingness to learn and adapt to unique internal processes. Experience with any document management system.
• Knowledge of Adept or Autodesk products.
• Ability to write code (C# or other languages) is a bonus but not required.
• Prior experience with SharePoint migrations.