Senior Public Safety Radio NGProgram Manager

Job Title:

Senior Public Safety Radio & NG911 Program Manager

Labor Category:
Programmer III

Location:

2 Metro Tech Center, Brooklyn, NY 11201

Job Type: Contract

Work schedule:

Monday
- Friday 9 AM to 5 PM (35 hour a week)

Duration: 24 Months

Pay Rate: $90 - $100 per hour

• Serve as a liaison with internal and external IT audit teams, fulfilling documentation requests, developing testing and remediation plans, and leading efforts to remediate findings for Radio Infrastructure Management.
• Manage project budget and resources and participate in planning and project management related activities for Radio Infrastructure projects.
• Determine and define the project approach, resource requirements, team roles and responsibilities, and ensure that project resources are used effectively.
• Develop and review estimates and assumptions for the project’s schedule, effort, and cost using established estimating models, best practices, and past experience.
• Create project charters, scope statements, weekly status reports, risk and issues log and other project deliverables.
• Manage projects throughout the entire implementation and development life‑cycle, providing direction for project teams and monitoring the progress of deliverables and tasks.
• Manage risks and issues and develop risk mitigation strategies.
• Create and manage project and communication plans. Plan, track, and drive infrastructure solutions.
• Work closely with executive level leadership, as well as internal and external stakeholders.
• Provide oversight and management of blended teams of independent IT consultants and staff; manage vendor relationships.
• Ensure that staff and consultants adhere to the published PMO methodology and development standards defined for the PMO.
• Participate in the creation of RFPs, review/selection of vendors, contracts, etc.
• Engage in PMO‑related functions including monitoring budget and ensuring that established communication plans, risk management, and similar processes are adhered to.
• Participate in the review of project artifacts including technical requirements, user experience design, architecture, testing and implementation documentation.
• Manage the development of training plans and future support needs.
• Manage project close out and transition of all project artifacts and knowledge transfer to Agency staff prior to disengaging from a project.
• Support and contribute to the Program’s goal of ongoing process improvement, and adherence to Project Management Institute’s PMBOK and OTI Public Safety published project methodologies.
• Report to senior management within the Program, OTI and stakeholder agencies on project status.
• Support the Program’s Project Management with managing PMO functions including change requests, document and deliverable management, scheduling, reporting, etc.
• Address client concerns and elevate all project risks and issues appropriately and manage them to resolution.
• Manage special projects and initiatives as assigned, included but not limited to scope described above.

Note:

Candidates who do not have the mandatory skills will not be considered.

• At least 12 years of experience working in a Land Mobile Radio (LMR) communication systems environment.
• At least 10 years of experience working in a PSAP 911 dispatch environment.
• Experience with government LMR communications and NG911 dispatch systems in reference to multi‑agency interoperability.
• Demonstrated experience as a project/program manager in providing key deliverables to internal and external stakeholders.
• Knowledge of emerging LMR and LTE technologies, analog and digital radios, conventional and trunked radios, and operation in the VHF, UHF, 150 MHz, 700 MHz, and 800 MHz frequency bands.
• Knowledge of emerging NG911 dispatch technologies in a public safety environment.
• Knowledge of logging and recording technologies in a public safety environment.
• Knowledge of government procurement processes, including requirements definition and acquisition support.
• Excellent verbal and written communication skills.
• Proficient in the use of Microsoft Office Suite.
• Experience working with or managing radio systems on behalf of federal, state, or local government clients.
• Oversee and manage projects including design, implementation, and integration of new or upgraded radio technologies for 9‑1‑1.
• Partner closely with the Enterprise Architects, Project Managers, Infrastructure Leads, and Vendor teams to ensure a consistent approach to solutions in each area of responsibility and throughout the 9‑1‑1 implementation lifecycle.
• Plan responses to new & emerging threats working alongside the Cyber Security teams and build & execute the required action plans.