ECommerce SME

Location: New York

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*** eCommerce SME
** Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence.

Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a ‘Cool Vendor’ and a ‘Vendor to Watch’ by Gartner.

Please visit  for more information about Fractal
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* Location:

** New York / New Jersey
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* Note:

** This position is not eligible for Immigration Sponsorship
* at this time.
*** Role Overview:
** We are seeking a Senior Subject Matter Expert (SME) in e-commerce product innovation to define, shape, and future-proof our AI-powered product roadmap. This role ensures the platform remains competitive, differentiated, and capable of delivering measurable improvements in digital conversion, stockout reduction, and discoverability across omnichannel commerce.
** Responsibilities:
*** Define and benchmark product capabilities against leading e-commerce and analytics platforms.
* Design and scale agent-driven modules across content, competition, media, supply chain, and availability signals.
* Identify whitespace opportunities and translate them into differentiated product features.
* Collaborate with engineering and UX teams to ensure intuitive, outcome-driven user experiences.
* Support go-to-market efforts with competitive intelligence and product positioning.
* Align roadmap with evolving digital commerce trends, ensuring readiness for future shifts.
** Success Profile:
*** Track record of building and scaling successful e-commerce or analytics products.
* Strong innovation mindset, identifying new opportunities beyond current market solutions.
* Deep understanding of digital shelf analytics, retail media, and competitive benchmarking.
* Comfortable guiding cross-functional teams on product-market fit and user experience design
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* Qualifications and Skills:

*** 8–12 years of experience in e-commerce product development, ideally with a SaaS or analytics company.
* Proven expertise in digital shelf analytics, retail media measurement, and competitive insights.
* Strong ability to integrate signals across content, availability, competition, and media.
* Demonstrated success in innovation-led product strategy and execution.
* Excellent communication and stakeholder engagement skills.
** Pay:
** The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.  The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.  

At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current range is:
** Up to $234,000**. In addition, for…