Customer Engineer: AI-Driven Support & Systems
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-16
Listing for:
Emerge Career
Full Time
position Listed on 2026-01-16
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
A nonprofit workforce development organization in New York is seeking a Customer Engineer to enhance user support through text and email. The role involves managing daily inquiries, leveraging LLM-powered tools, and building scalable support systems. Ideal candidates are computer science students with a keen interest in user assistance, attention to detail, and experience with APIs and data tools. This position offers a hands-on opportunity to significantly impact the lives of justice-impacted individuals while enhancing operational efficiency.
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