IT Field Service Engineer; Level II MSP

IT Field Service Engineer (Level II MSP Experience Required)

Location: New York Metro Area

Work Type: Field-Based (Travel Required)

#305 on Inc. 5000 Americas Fastest-Growing Private Companies and winner of the 2024 Global MSP
501 Top 500 Managed Service Providers
, Netsurit is not just solving IT problems, we are shaping the future of AI-powered innovation
.

Help us design, implement, and scale intelligent solutions that empower businesses to automate processes, uncover insights, and accelerate growth. You will work with cutting-edge tools like Microsoft Copilot
, Azure AI
, and custom machine learning models to turn data into meaningful business outcomes.

Show us your AI experience and ideas in your application we would love to see how you can help us drive what is next!

• Deliver on-site and remote IT support for clients across the NJ/NY Metro area.
• Implement and troubleshoot advanced technologies in networking, virtualization, and cloud environments
  .
• Configure systems and network architecture for new and existing clients.
• Install and support multi-vendor hardware:
  Servers, SAN, LAN, WAN, VPN
  .
• Monitor Disaster Recovery and Business Continuity solutions.
• Provide exceptional client service and document all work clearly and professionally.
• Collaborate on AI-driven projects that enhance automation and efficiency.

• 5+ years of IT support experience (MSP background required).
• Strong technical skills in:
  • Active Directory
    , Group Policy
  • Microsoft Azure
    , Intune (Android/iOS)
  • VMWare / Hyper-V, LAN/WAN, WiFi, Firewalls
  • Windows Server OS (install, troubleshoot, maintain)
  • Mac OS (must-have)
• Bonus:
  Basic Linux knowledge and any AI/automation experience
  .
• Excellent communication and documentation skills.
• Valid drivers license and reliable vehicle for travel in NY Metro.
• Industry certifications are a big plus!

• Dream-Driven Culture: Your goals matter here.
• Award-Winning Company: Ranked #305 on Inc. 5000 and Global MSP
  501 Winner.
• Global Leader: 27 years of excellence serving 600+ businesses.
• Career Growth: Mentorship, training, and advancement opportunities.
• Competitive Perks:
  • Excellent benefits package
  • 401(k) with company match
  • Travel reimbursement
  • Paid holidays and PTO

Artificial Intelligence Innovation:
Join Netsurit at the forefront of AI transformation—where technology meets ambition. Help us design, implement, and scale intelligent solutions that empower our clients to automate processes, uncover insights, and accelerate growth. Leverage tools like Microsoft Copilot, Azure AI, and custom machine learning models to turn data into meaningful business outcomes. Be part of a team that’s shaping the future of AI-powered innovation.

Please share your experience and knowledge in AI as part of your application we would love to see how you can help us drive what’s next.

Note to Agencies Principals only. No recruiters, no agencies, no unsolicited services.