Manager - CDMO Finance D2C Loss Prevention

Location: New York

Manager, CDMO Finance

We are a global community of catalysts for value creation.

We have the freedom to go beyond. That's the beauty of L'ORÉAL Finance & Legal.

At L'Oréal Finance & Legal, we are one global community of catalysts for value creation. We work across all divisions, regions and métiers to drive positive change and steer the Group to success. We are trusted co-pilots, embedded into every part of the organization, recognized for the quality of our business insights and reliable data.

Champions of sustainable finance and compliant business practices, we help deliver meaningful performance through our collective impact, ensuring L'Oréal stays ahead and makes decisions that create lasting financial, social and environmental value.

If you want to push boundaries, shape the future and be part of a Group deeply committed to excellence and inclusiveness, L'Oréal Finance & Legal is where you belong.

Join our CDMO Finance team as NA CDMO Finance Manager and be part of our work to unlock value and drive transformation. Here's how you will have a role to play in this team:

• Establish, implement, and refine North America D2C Loss Prevention framework, identifying and addressing emerging omni-channel threats and platform- and marketplace-specific risks or liabilities.
• Act as primary contact for Business Métiers, offering expert guidance and fostering cross functional collaboration on risk prevention.
• Support data integration and analysis across functional systems. Build and maintain dashboards via business intelligence tools to provide enhanced monitoring and actionable risk mitigation insights.
• Analyze the core financial risks in the D2C customer lifecycle, such as post purchase abuse and grey market operations, and translate complex patterns into insights and real-time detection.
• Analyze D2C P&L profitability to identify financial leakage. Support strategies to optimize margins and reduce impacts on order profitability.
• Be involved in support of optimizing and implementing technology-driven solutions to aid in risk mitigation and foster business growth.
• Assist in developing and implementing robust AI/ML fraud screening policies.
• Be a cross functional champion working directly with IT, Compliance, Corporate Security, Legal, Finance, and Customer Service métiers.
• Oversee and enforce D2C best practices, and identify process gaps to aid in operational excellence.
• Identify emerging trends in AI Risks and develop procedures to reduce impact as it relates to deep fakes, social engineering, and manipulated content.

The skills that you will need to make an impact:

• Demonstrate proficiency with Business Intelligence tools (e.g., Microsoft Power BI, Looker, Tableau) for data visualization and reporting.
• Proficiency in SQL systems (e.g. Databricks), with a strong emphasis on complex data analysis and manipulation.
• Solid understanding and keen interest in D2C landscapes, e-commerce platforms, and digital service providers, specifically fraud screening (e.g. Forter).
• Technical knowledge and practical experience with digital processes, systems, and their underlying architectures.
• Exceptional and meticulous attention to detail in execution, analysis, and documentation.
• Highly analytical, intellectually curious, and a creative problem-solver with a proactive approach to identifying solutions.
• Proactive and self-motivated individual capable of working autonomously while also thriving in a collaborative team environment.
• Proven ability to excel and adapt within a dynamic, fast-paced, and evolving business environment.

Here's what sets us apart - and what you can expect from the journey with us.

• #Community Impact - We are business enablers empowering the organization using cutting‑edge tools that unlock value and efficiency. We embrace all the challenges and opportunities presented by data, AI, global contracts and new regulations.
• #Growth - We have a thriving culture of learning. Connected daily with top management and business teams, we gain insights into the group. Personalized training ensures everyone builds the skills for the future.
• #Diversity - at L'Oréal, our teams are diverse as the billions of consumers we create for, we…