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Help Desk Shift Lead & Dispatcher - Mentor & Ops
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-16
Listing for:
Fashion Institute of Technology
Full Time
position Listed on 2026-01-16
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A renowned educational institution in New York is looking for a Unified Help Desk Shift Supervisor/Dispatcher. This position is pivotal in coordinating help desk and dispatch functions, ensuring top-notch customer service for the community. The ideal candidate will lead a team, manage ticketing systems, and provide tiered technical support. A Bachelor's degree in Computer Science and three years of experience in IT support are required.
The role offers competitive compensation and a range of employee benefits.
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