Vice President Implementation

This range is provided by Virtual Incentives. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

• Annual Bonus
• Direct message the job poster from Virtual Incentives

Vice President, Implementation

Location: Remote with regular visits to our New York City and Austin corporate offices (Hybrid also possible)

Virtual Incentives (VI) is a high‑growth fintech company expanding rapidly into the enterprise market. As our clients and deals become more complex, we are investing in a next‑generation implementation function that delivers predictable, enterprise‑ready launches and accelerates customer value.

We are hiring a Vice President of Implementation to evolve and lead our implementation organization. This role is focused on delivery excellence, program leadership, and people management
. You will own enterprise implementations end‑to‑end while creating the structure, rigor, and operating model needed to support continued growth.

What You’ll Do

• Lead and enhance VI’s enterprise implementation function
• Own delivery outcomes for enterprise and strategic client launches
• Build repeatable, enterprise‑ready implementation processes and governance
• Serve as executive sponsor for complex and high‑visibility implementations
• Lead, mentor, and grow a team of Implementation Managers
• Partner cross‑functionally with Sales, Account Management, Product, and Engineering
• Define and track implementation metrics that support revenue growth, retention, and expansion

What You Bring

• 10–12+ years of experience in implementation, professional services, program management, or client delivery within consulting, SaaS, fintech, or technology companies
• Proven experience building or maturing an implementation or delivery function
• Experience leading enterprise or complex, multi‑stakeholder implementations
• 4+ years of people leadership experience
• Strong program and project management expertise
• Technical fluency to guide enterprise implementation discussions and translate between business and technical teams (not a hands‑on technical role)
• Experience operating in regulated or compliance‑aware environments

Why This Role Matters

This is a revenue‑impact leadership role that directly influences time‑to‑value, customer retention, and long‑term account growth. You’ll play a critical role in helping VI successfully scale upmarket while maintaining the agility of a growth‑stage company.

REMOTE ROLE - This role is remote, expected to work ET time zone hours. Remote with regular visits to our New York City and Austin corporate offices (Hybrid also possible).

The national base salary range for this role is $170,000 – $225,000 USD +bonus
. This range reflects Virtual Incentives’ good faith estimate of the minimum and maximum annual base salary for this position at the time of posting, and also satisfies New York State and New York City pay transparency requirements.

This role is remote and may be performed in New York State
, and VI uses the posted range as its national base salary range for this role. Actual base salary within the range will be determined based on job‑related factors including, but not limited to,
skills, qualifications, relevant experience, geographic location, and internal pay equity
.

Virtual Incentives provides exceptional benefits including medical, prescription, dental and vision coverage, life Insurance, retirement plans with company contribution, and flexible working environment.

Virtual Incentives is an Equal Opportunity Employer.

Qualified candidates must be legally authorized to be employed in the United States. We are unable to provide sponsorship for employment visa status (e.g., H-1B, OPT or TN status) for this employment position. We are also unable to offer relocation for this position.