Equities Production Support

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Department: Wholesale Production Services

Location: New York City

The pay range for this position at commencement of employment is expected to be between $120,000 and $140,000 annually.

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions:
Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit  .

The Equity Derivatives Production Services team is responsible for providing all levels of support for Equity Derivatives business, including Sales, Trading, Risk Management and Middle Office. The team is responsible for support of a complex suite of real-time front-office applications utilized by Equities business. The team owns and maintains a list of in-house applications which provide position keeping, trade capture, real-time risk management, P&L attribution and scenario stress calculation.

The team is located on the trading floor, with direct access to Front Office which enables the team to gather real-time user feedback and requirements. Additionally, the team works with developers in New York, London, Hong Kong, Mumbai and Tokyo to enhance and build out the platform.

• Provide all levels of application support for Front Office Equity Derivatives platforms
• Troubleshoot and diagnose Trading and Risk applications in real-time
• Collaborate with development teams on requirement gathering and systems development
• Support End-Of-Day processes for a complex Risk system, while collaborating with Production Support teams in other regions
• Take ownership of problems and follow-up to completion, while maintaining a high standard of communication with the stakeholders
• Utilize Service Now to record and track incidents, conduct releases, and perform Problem Management
• Track issues and prioritize workload
• Manage releases and deployment and perform DR/BCP management
• Manage user queries and service requests, often requiring an in-depth analysis of the technical and/or business logic of our systems
• Automate tasks to reduce toil

• 5+ years experience in trade floor or related support experience with Front Office trading systems
• Experience in supporting Equity Derivatives (and associated life cycle). An experience supporting other Derivatives products could be considered
• Bachelors in Computer Science, Information Systems or Engineering is preferred
• A good understanding of risk management systems
• Strong technical and analytical skills (SQL knowledge and some scripting experience)
• Proficient user knowledge of UNIX and Windows
• Good problem solving skills while working under pressure
• Excellent communication skills, ability to multi-task, and work towards tight deadlines
• Ability to work in a fast paced trading environment

• Knowledge of Derivatives product pricing and risk analysis
• Hands-on experiences with Autosys or other scheduling platforms
• Knowledge of Incident, Problem and Change management process
• Middleware knowledge, such as TIBCO RV, is a plus

• Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.

• Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.
• Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.

• Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.

• Foster a culture of inclusion and psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).

* base pay offered…