Operations, Pricing & Commercialization Manager - CNN Digital Products & Services

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CNN is expanding its subscription pricing and promotional strategy from core offers to a broader, evolving portfolio. The Growth Operations, Pricing & Commercialization Manager - CNN Digital Products & Services role is responsible for the end-to-end view of that portfolio, ensuring offers are tracked accurately, performance is measured consistently, and new opportunities are identified. The manager will analyze whether we are relying too heavily on sales-driven discounts, run retention and LTV impact analysis, and build a clear framework for decision-making.

This role ensures CNN has a unified view of pricing and promotions across the business, making strategies more effective, sustainable, and growth oriented.

• Support the planning and execution of pricing and promotional initiatives (e.g., offers, win-backs, wholesale deals), from scoping to evaluation.

• Own the tracking and performance view of all subscription offers, ensuring consistency across teams and platforms.

• Analyze subscriber behavior, retention, and LTV to inform strategy and identify risks/opportunities.

• Recommend improvements to make pricing and promotions more scalable, efficient, and strategically balanced.

• Partner with finance, product, and marketing to build business cases and ensure decisions are grounded in data.

• Create tools, trackers, and dashboards that give the business visibility into pricing and promo performance.

• 3-5 years of experience in project management, business operations, or consulting; subscription or pricing experience strongly preferred.

• Strong analytical skills with the ability to translate data into insights and recommendations.

• Experience working cross-functionally across product, marketing, finance, and legal.

• Highly organized with attention to detail and ability to manage multiple priorities.

• Excellent written and verbal communication skills, with experience presenting insights to stakeholders

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Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

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