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Technical Support Analyst
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-15
Listing for:
Compunnel, Inc.
Full Time
position Listed on 2026-01-15
Job specializations:
-
IT/Tech
Database Administrator, Data Analyst, Data Engineer
Job Description & How to Apply Below
We are seeking a Technical Support Analyst with strong experience in financial applications and banking systems.
The role involves supporting a suite of financial applications, developing complex reports and queries, and providing technical guidance to business users.
Experience in banking or loan application systems is mandatory, and knowledge of Oracle ERP/EPM and Finastra certification is highly desired.
Key Responsibilities- Develop, maintain, and modify complex reports and queries using IBM Cognos and Oracle PL/SQL.
- Support and maintain loan applications and associated interfaces to ensure smooth functionality.
- Consult with business users to address application functionality questions and provide technical guidance.
- Troubleshoot and resolve issues at server, client, and interface levels, including vendor coordination for support and upgrades.
- Create ad-hoc reports and data extracts for regulatory, IT, and business needs using strong SQL and data modeling skills.
- Document business requirements and present logical solutions to stakeholders.
- Work with enterprise scheduling tools and ETL tools for data integration and automation.
- Maintain and enhance data warehouse interfaces and ensure data integrity.
- Minimum 5 years of application support and/or development experience in the financial domain.
- Strong PL/SQL and SQL development skills.
- Experience supporting loan or deposit systems (e.g., LoanIQ).
- Strong data modeling and analytics skills for interface development and reporting.
- Excellent troubleshooting skills across server, client, and interface levels.
- Proven ability to work with vendors for support, enhancements, and upgrades.
- Hands‑on experience with Oracle 10g/11, Microsoft SQL Server, schemas, views, stored procedures, and triggersiam
- Experience with enterprise scheduling tools (e.g., Cybermation, Auto Sys) and ETL tools (e.g., SSIS, DTS, Informatica).
- Familiarity with data modeling tools (e.g., Erwin).
- Banking industry experience (mandatory).
- Knowledge of Oracle ERP/EPM (highly desired).
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