Strategic Development Manager, Acrobat Studio and Express

Strategic Development Manager, Adobe Acrobat Studio and Express

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We are seeking a talented and motivated Strategic Development Manager to join our Adobe Digital Media Customer Strategy and Success team. This role is perfect for individuals who are passionate about emerging technologies involving digital documents, easy-to-use creative design tools, and Artificial Intelligence. As a post-sales product specialist, you will help drive customer success of our emerging Digital Media solutions within our largest Enterprise advertising agencies and professional services organizations.

You will be responsible for managing the technical aspects of product enablement and adoption across specific customers, working closely with the assigned Customer Success Manager. You will play a pivotal role in helping our customers understand and leverage Adobe's enterprise software solutions, particularly within the advertising and professional services industries, with a focus on digital document transformation. A consultative approach, being comfortable engaging in strategic planning, solution development, technical business enablement, and process management, presenting and demoing to customer groups of all sizes, all while driving adoption of our emerging solutions will be the key to your success in this role.

• Act as a product and technical expert for Acrobat Studio and Adobe Express, leading enterprise demos, pilots, and proofs of concept.
• Drive adoption, expansion, and standardization of Adobe emerging solutions across agency and professional services accounts.
• Identify and develop high-value use cases across creative, marketing, sales, legal, and client services teams.
• Partner with Customer Success Managers, Sales, and Product teams to develop customized end-to-end enterprise solutions for your customers.
• Engage executive and technical stakeholders to present strategic roadmaps, ROI, and adoption strategies.
• Capture customer insights to feed back to and influence product and go-to-market strategy.

• Customer‑Facing
  
  Experience:
  
  At least five years of experience in a customer‑facing role such as Solutions Consultant, Sales Engineer, or Technical Sales, and/or in a Product Management / Product Evangelism role.
• Technical Competence:
  Validated experience working in enterprise software and ability to grasp, adopt and teach new solutions quickly.
• Presentation
  
  Skills:
  
  Strong ability to deliver engaging and persuasive software demonstrations both in‑person and virtually, to audiences of all titles and sizes. Compelling on‑camera presence for virtual engagement with customers.
• Consultative Approach:
  Ability to employ an advisory approach to comprehend business gaps and propose appropriate solutions.
• Interpersonal
  
  Skills:
  
  Excellent verbal and written communication skills, capable of conveying intricate technical concepts clearly and concisely.
• Travel Availability:
  Travel as required for the role, potentially making frequent trips. 15% – 40% travel.
• Self‑Starter:
  Ability to work independently, lead commitments, and deliver on deadlines successfully.

• Bonus
  
  Experience:
  
  Extensive experience with Document Cloud and/or Creative Cloud solutions, including Adobe Acrobat Pro, Express, Acrobat AI Assistant, Photoshop / Creative Professional build apps, Express, and/or other API solutions a bonus.
• Domain Knowledge:
  Deep understanding of roles and inner‑workings of professional services organizations and/or large advertising firms, through use of emerging technologies including Artificial Intelligence a plus.

The U.S. pay range for this position is $125,500 – $226,700 annually. Pay within this range varies by work location and may also depend on job‑related knowledge, skills, and experience. In New York, the pay range for this position is $156,500 – $226,700.

California – Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

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