Content Designer, Product Design - Principal Associate level

Location: New York

** Content Design Expertise:
** Leverage strong writing and deep expertise in user experience design skills to craft compelling, accurate and accessible digital content experiences; use appropriate tools, platforms, frameworks and design systems to create artifacts that may include content audits, taxonomy and terminology lists, content guidelines and patterns, content governance models and microcopy for websites, user interfaces, emails, push notifications and chatbot responses that support end-to-end user flows
** Human-Centered:
** Champion the customer through the design process, leveraging critical-thinking skills that factor in data, research insights, scalability, tech constraints and feedback
** Problem-Solving:
** Actively build an understanding of the potential of tech and data capabilities and emerging technologies and use this knowledge to inform work, identify new opportunities and help your team navigate technical limitations
* At least 3 years of experience in content design, content strategy, or UX writing
* At least 3 years of experience working with and contributing to an established design system
* At least 4 years of experience in content design, content strategy, or UX writing
* At least 4 years of experience working with and contributing to an established design system
* At least 4 years of experience collaborating with product, tech and business partners
* Proficiency in design and prototyping tools such as Figma
* Experience working in heavily regulated, data heavy problem spaces

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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