Infrastructure Operations Manager

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Drive Wealth is a global B2B financial technology organization dedicated to democratizing access to financial independence around the world. Our mission is realized through an API‑based platform, empowering our partners to offer seamless investing and trading experiences to clients worldwide, all from their mobile devices. Our technology provides partners with a modern, extensible toolkit, enabling traditional investment workflows and innovative techniques like fractional share ownership.

Drive Wealth has evolved into a global platform offering trading of US equities, mutual funds, ETFs, fixed income, and options.

We seek enthusiastic professionals to contribute diverse perspectives and experiences to our Brokerage‑as‑a‑Service platform. Our culture blends the pace and opportunity of a tech start‑up with the impact, stability, and significance of Wall Street. We encourage creativity and experimentation while ensuring institutional‑grade execution and regulatory compliance in everything we do.

We value diversity and inclusion, celebrating the unique differences of our employees as we scale and grow together. We’re guided by operating principles grounded in accountability, teamwork, integrity, and solutions built to scale.

As the Infrastructure Operations Manager at Drive Wealth, you will oversee the operational health, vendor relationships, and technical delivery for our network, data center, and cloud infrastructure. As the liaison between Drive Wealth, external vendors, and internal teams, you will ensure operational excellence, maintain infrastructure reliability, and support the technical programs that power our global trading ecosystem. This role blends technical program management, vendor oversight, and infrastructure operations to ensure uptime, scalability, and seamless execution across multiple initiatives.

• Own vendor relationships for co‑location facilities, network infrastructure, and managed services—defining scopes, negotiating SLAs, and ensuring high‑quality, on‑time delivery
• Manage infrastructure operations across on‑premise data centers, co‑location facilities, and AWS cloud environments to ensure 24/7 reliability and performance
• Act as the primary liaison between Drive Wealth engineering, operations, and external vendors, facilitating communication, alignment, and execution across stakeholders
• Oversee network operations, including WAN, LAN, and hybrid cloud, ensuring best practices and compliance with security policies
• Track and manage program timelines, deliverables, and budgets, ensuring clear communication of risks, dependencies, and progress to technical and non‑technical stakeholders
• Support Agile/Scrum practices by running stand‑ups, managing Jira boards, and aligning deliverables with engineering and product priorities
• Collaborate with engineering teams on AWS‑based integrations and network transformations, including new site builds and infrastructure modernization projects
• Coordinate incident response and escalation for infrastructure‑related issues, driving root cause analysis and preventive measures
  
  Champion operational excellence by maintaining documentation, enforcing change management procedures, and identifying opportunities for automation and efficiency

• 7+ years of experience in infrastructure operations, network engineering, or technical program management, ideally within fintech, trading, or high‑availability environments
• Experience managing vendor relationships and overseeing third‑party delivery for infrastructure, networking, and cloud projects
• Strong understanding of L2 / L3 networking technologies: WAN (extranets, SDWAN, MPLS, L2 connectivity, GRE), VPNs, VLANs, and related protocols (BGP, multicast, IPSec, etc.), along with networking hardware and monitoring (e.g., Palo Alto, Cisco, Arista)
• Strong understanding and proficiency of AWS Services and technologies:
  Networking (VPCs Direct Connect, VPCe), EC2, EKS, RDS, IAM
• Strong experience with Linux Operating systems including system administration and troubleshooting
• Familiarity with containerization…