Product Operations Associate

Note:
Product Operations is an on-site team, requiring employees to work from our NYC office five business days a week.

About Paxos

Today’s financial infrastructure is archaic, expensive, inefficient and risky — supporting a system that leaves out more people than it lets in. So we’re rebuilding it.

We’re on a mission to open the world’s financial system to everyone by enabling the instant movement of any asset, any time, in a trustworthy way. For over a decade, we’ve built blockchain infrastructure that tokenizes, custodies, trades and settles assets for the world’s leading financial institutions, like Mastercard, Visa, Robinhood, and Pay Pal.

About the team

The Product Operations team serves as a vital link between our customers and our products, transforming ideas into impactful, market-leading solutions. We manage the seamless execution of daily stablecoin operations, deliver outstanding customer experiences, and collaborate closely with teams across product, engineering, and customer success to drive new products from initial design through to successful implementation.

About the role

At Paxos, we're operating stable coins and building infrastructure that lets anyone move any asset, anywhere, instantly. We want your ideas and help us achieve even more.

Right from the start, you’ll be responsible for minting, burning and moving billions of crypto tokens. You’ll be partnering with Product and Engineering to build the systems that make it all happen seamlessly for customers around the world. You’ll learn how stable coins work from the ground up and partner with our Growth team to learn first‑hand how some of the world’s largest companies are using crypto to shape the future of digital finance.

From day one, you'll be handling real money movement, building operational systems, and directly impacting how billions of dollars flow through our platform. This is your chance to see how stable coins actually work behind the scenes, how we support some of the world's largest payments companies and help shape the future of digital finance.

This is a 2‑year development role designed to give you deep exposure across our business. The 2‑year program is intentionally designed to accelerate your learning and career growth—offering you hands‑on experience, executive mentorship, and rotations across high‑impact projects. You’ll build the foundation to become a future leader in fintech. Product Operations associates have grown their careers within the team while others have transferred to Product, Finance, Growth and other teams in the company.

Almost all of your work will be cross‑functional, collaborating with multiple teams on every project—giving you a 360‑degree view of how a fast‑growing fintech actually operates. Based on your interests and strengths, you'll have the opportunity to transition to other parts of the company like Product Management, Growth, Business Development, or anywhere else you can impact the company.

What you’ll do

• Own critical operations:
  Manage billions of dollars in real crypto and fiat transfers that keep major financial institutions running

• Build from scratch:
  Partner with Product and Engineering to design workflows and systems to scale our innovative products

• Solve real problems:
  Jump into customer issues, analyze data trends, and implement your ideas

• Learn bleeding‑edge tech:
  Become a leading expert in blockchain, stable coins, and enterprise crypto (we'll teach you!)

• Handle the unexpected to deliver the best possible experience to our customers

• Explore your interests:
  Rotate through different projects to discover where your passion and skills align

Who we are looking for

• A New York City office based recent grad or person with 1-2 years experience (finance, consulting, tech, operations—we care more about your drive and ideas than your background)

• Detail‑obsessed problem solver who thrives in fast‑paced, ambiguous situations

• Natural project manager who can juggle multiple priorities without dropping the ball

• Curious learner excited to understand how money really moves in…