Azure Cloud Engineer​/Senior Consultant MIS Lvl B

Position: Azure Cloud Engineer / Senior Consultant MIS Lvl B
Location: New York

Essential Duties and Responsibilities Application Programming and Systems Engineering Disciplines

• Recommends alternative approaches for users concerning aspects of data processing system design and selection of systems for computerization and processing of management information data, statistics, reports, etc.
• Develops design for feasibility studies and participates in analyses of project requests from user departments within NYC Health + Hospitals.
• Recommends programs, practices, and standards to facilitate uniform application of electronic data methods and their correlation with other units and regulatory jurisdictions.
• Maintains a high-level of technical competence with particular regard to latest E.D.P. technology, methodology and applications of computer and related devices in the field of health care and management information systems.
• Performs in-depth investigation and analysis to identify and resolve processing problems associated with the systems, programs, and machine utilization.
• Selects computer, communications and peripheral equipment to meet the specifications of Department’s projected requirements and workloads based upon considerations of cost, performance specifications, demonstrations of performance, vendor support, ease of operation, maintenance and other technical factors.

Network Services

• Plans and assists in the coordination of network equipment at remote user sites.
• Supervises the assignment of network technicians in support of problem resolutions and remote site installation.
• Recommends standards and procedures for the uniform application of data communications methods and interfaces.
• Interfaces with communications carrier (NY Telephone, AT&T, Northern Telecom, Telecom Plus ROLM, etc.) to coordinate service and problem resolution issues.

Computer Operations

• Manages operation of all computers and peripheral devices in the Computer Center.
• Ensures that specific job operating instructions are understood and followed and that all operational directives, guidelines and procedures are adhered to by Computer Operations staff for the purpose of establishing and maintaining a stable processing environment.
• Manages vendor field service engineer support to ensure maintenance and repair work is performed as required and in a timely manner.
• Provides operations support to systems engineering in the maintenance of all operating systems software and in the diagnosis of hardware problems and to Network Services in the maintenance of online communications capability.
• Responsible for training, development, motivation, performance evaluation, and discipline of all assigned Operations staff.
• Maintains and ensures satisfactory operating environment of Computer Center.

Department Preferences Certification(s)/NYS Licenses/Education

• Associate Degree or applicable experience or a Baccalaureate Degree is preferred from an accredited college or university in computer science, information systems, business administration or equivalent experience or education and/or 2 years of clinical information systems, Radiology PACS administrator or related technical experience & training

Knowledge, Skills, Abilities and other Requirements

• Experience designing, implementing, and supporting enterprise-scale infrastructure and applications.
• Familiarity with Agile methodologies.
• Strong proficiency in Power Shell scripting and automation.
• Experience with PKI, ADFS, Azure AD Connect, and Microsoft 365 (O365).
• Experience with Terraform Cloud and Azure Dev Ops.
• Experience working with Service Now or similar ITSM tools.
• Microsoft Certified Professional (Windows Server track) preferred.
• Excellent communication skills with strong attention to detail.

Required Technical Competencies

• Active Directory
• Power Shell / Scripting
• Enterprise Directory Services Support
• PKI / Certificate Management
• Azure / O365 Identity & Cloud Service

Years of Experience

• Minimum of 5 years of experience working in a Microsoft Windows Server environment.
• 3+ years of hands‑on experience with Microsoft Azure, including design, deployment, and optimization.
• 3+ years of experience with IaaS and PaaS cloud services.

Minimum Qualifications

• A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and
• Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications.
• Operations Specialty requires supervisory experience (5 years).
• Network Services requires a telecommunications background and experience.
• Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or
• A satisfactory equivalent combination of training, education and experience.

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