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Hybrid Technical Support Engineer: Data & API Expert

Job in New York, New York County, New York, 10261, USA
Listing for: SimilarWeb
Full Time position
Listed on 2026-01-14
Job specializations:
  • IT/Tech
    Technical Support, IT Support, Cybersecurity, Systems Engineer
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: New York

A leading tech company is seeking a Tier 2 Technical Support Engineer to join their Product Support team. The role involves addressing escalated customer inquiries, technical troubleshooting, and collaboration with R&D and Product teams. Candidates should have a background in technical customer-facing roles, proficiency in SQL and APIs, and excellent communication skills. This position offers a hybrid work model and emphasizes career growth with various benefits and a supportive company culture.
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