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Solutions Architect - Presales

Job in New York, New York County, New York, 10261, USA
Listing for: black.ai
Full Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    Systems Engineer, Cloud Computing, Data Engineer
Job Description & How to Apply Below
Location: New York

Why join us?

We’re a global tech company, just not the kind you’re picturing.

Sure, we’ve got catered lunches, team events, cool merch, and yes… dogs in the office. But that’s not why people join.

Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At Safety Culture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”

People join because we’re building tools that make work better for the 3 billion people who keep the world moving — factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign‑off. No corporate theatre. Just smart, experienced people solving real problems fast.

The scale is big. But the ownership’s personal. Every full‑time team member gets equity — real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size — fueled by operational maturity, a clear vision, and a strong focus on AI.

This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.

The Role

We’re building a new global team of Technical Architects
—a strategic, hands‑on function critical to scaling how Safety Culture integrates with complex enterprise ecosystems. As a Technical Architect (Pre‑Sales), you’ll partner closely with Sales, Product, and Implementation Partners to design scalable solutions that fit seamlessly into our customers’ IT environments. From identity and access to data and reporting, you’ll play a vital role in helping our enterprise customers unlock the full value of the Safety Culture platform.

This role can be based in Austin, New York or Kansas City.

How You Will Spend Your Time
  • Enterprise Integration Leadership
    :
    Design and guide technical strategies to connect the Safety Culture platform with customer systems across identity (SSO, SCIM), integrations (API, middleware, third‑party apps), and data/reporting layers.
  • Identity & Access Management
    :
    Advise customers on best practices for identity integration, including SSO, SCIM, and role‑based access.
  • Analytics & Reporting Enablement
    :
    Ensure customers can extract value from Safety Culture’s data—connecting it to their BI tools and internal reporting infrastructure.
  • Pre‑Sales Support
    :
    Collaborate with Sales, Product and other internal teams to scope technical solutions during the deal cycle.
  • Partner Enablement
    :
    Work closely with Services Partners to extend Safety Culture implementations—building repeatable frameworks they can use to deliver faster and better outcomes.
  • Technical Authority & Trusted Advisor
    :
    Be a trusted advisor and serve as an internal Subject matter expert on enterprise architecture concerns, helping shape our roadmap and service offerings accordingly.
About You
  • Experience in a customer‑facing technical role, such as a Pre‑sales Technical Architect, Solutions Architect, or similar role in a SaaS or enterprise software company.
  • Experience in cloud technologies (Azure, Google Cloud, AWS) and SQL skills, with a focus on building data pipelines.
  • Solid understanding of both relational and non‑relational databases is also necessary.
  • Knowledge of identity standards (OAuth2, SAML, SCIM), integration frameworks (REST APIs, iPaaS platforms), and analytics/reporting environments (Power BI, Tableau, Snowflake, etc.).
  • Strong customer and partner engagement skills, including the ability to communicate fluently with IT technical teams, business stakeholders, and manage relationships with enterprise‑level or senior C‑level executives by simplifying complex technical concepts.
  • Ability to work across functions, from Sales to Product to Services. Experience supporting pre‑sales and services delivery cycles.
At Safety Culture, we care about people and growing the team, through
  • Equity with high growth potential, and a competitive salary
  • Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local…
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