Site Reliability Engineer USDS
Listed on 2026-01-13
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IT/Tech
Systems Engineer, Cloud Computing, IT Support
Location: New York
Site Reliability Engineer, Payments - USDS
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ResponsibilitiesTeam Intro:
The Global Payment team of the US Tech Service department of Tik Tok provides all-round payment solutions for the company's USA products, overseas commercialization, and the company's overseas travel and procurement, including channel access, product order design, user interaction, capital management, tax and exchange optimization, settlement Reconciliation and so on. In this role, you'll have the opportunity to develop and manage the complex challenges of scale with your expertise in large-scale system design.
- Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation and refinement.
- Support services before they go live through activities such as capacity planning and launch reviews.
- Support and maintain services by measuring and monitoring availability, latency and overall system health.
- Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
Minimum Qualifications
- BS or MS degree in Computer Science, Electrical Engineering, Computer Engineering or related areas.
- 3+ years of experience in one or more programming languages such as Go, Java, C++, Python etc.
- Good problem-solving, analytical thinking capabilities and exceptional attention to details.
- Good communication and collaboration skills.
- Expertise in designing, analyzing, and troubleshooting large-scale distributed systems.
- Ability to debug, optimize code, and automate routine tasks.
- Proficiency working with algorithms, data structures and production troubleshooting.
- Expertise in problem solving and analyzing global scale distributed systems.
- Systematic problem-solving approach, coupled with effective communication skills and a sense of drive.
Tik Tok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of Tik Tok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the Tik Tok platform and U.S. user data, so millions of Americans can continue turning to Tik Tok to learn something new, earn a living, express themselves creatively, or be entertained.
The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more. On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.
Join Us
Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people.
We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless.
Join us.
Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we…
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