Forward Deployed Engineer

We’re hiring the first Forward Deployed Engineer for a fast-growing, highly technical infrastructure startup. This is not a typical solutions or pre-sales role – it’s a deeply technical, high‑ownership position at the intersection of engineering, product, and enterprise customers, where you’ll shape how the product is deployed, improved, and scaled.

• Own onboarding, implementation, and pilot programs for large enterprise customers
• Be the most technical person on the go‑to‑market side
• Analyze complex system outputs to identify true root causes of incidents
• Partner closely with product and engineering to improve the platform based on real customer environments
• Work directly with senior stakeholders (CTOs, VPs of Infrastructure, engineering leaders)

This is a founding hire in a function that will become core to the business.

• Strong technical depth: cloud (AWS / multi‑cloud), Kubernetes, Terraform, CI/CD, observability (Datadog, Grafana)
• Systems thinker: able to connect code, infra, and data to understand what actually broke
• Can code when needed (for tooling, integrations, analysis)
• Enterprise presence: confident with highly technical, senior stakeholders

Typically 4+ years’ experience (exceptional candidates considered). Junior generalist software roles (2–3 years), selling non‑technical products or selling to non‑technical teams, and environments where depth, rigor, and ownership weren’t required are not a fit.

• Real influence on product direction
• High visibility with leadership
• Build the blueprint for how this technology is deployed at scale
• Technical credibility in the room—not a sales overlay

If you’re looking for a role where your technical depth + customer impact truly matter, let’s talk.

Mid‑Senior level

Full‑time

Software Development and Technology, Information and Media